Reporting to the Human Resources IT Product Manager, the candidate will be responsible for the continuous analysis, design, and optimization of the organization’s Human Capital Management (HCM) systems, driving significant process efficiency, data integrity, and employee productivity. The Analyst is responsible for translating complex, theoretical business requirements into detailed, technical system configuration and functional specifications. This position involves advanced technical support, performing in-depth root cause analysis, implementing proactive, data-driven system fixes, and ensuring the optimal, specialized function of the HCM platform.
PLEASE NOTE: Our current onsite work schedule requires attendance from Monday through Thursday each week, with remote work permitted on Fridays.
WHAT YOU’LL DO:
Acts as first-level HRIT support, managing and resolving Helpdesk tickets. Requires strong analytical skills to compare complex datasets from multiple sources to determine, reconcile, and correct data and system discrepancies. This includes performing specialized root cause analysis to identify systemic errors and developing technical procedures for their correction.
Documents complex, end-to-end business processes and conducts in-depth root cause analysis for recurring system issues to develop and implement long-term, proactive technical solutions that ensure system stability and performance.
Works closely with business partners to analyze, define, and document complex business requirements for system enhancements and customizations. Translates high-level business needs into detailed, functional requirements and then partners with technical teams to translate these into precise technical configuration requirements, providing consultation on the most effective system-based solutions.
Must possess an advanced understanding of data relationships, system architecture, and relational database concepts. Required to write and execute complex SQL queries for advanced data extraction, transformation, analysis, validation, and reconciliation. Analyzes large datasets to identify system trends, data integrity issues, and opportunities for technical improvements.
Designs, creates, reviews, and executes comprehensive, technical test plans and scripts for system changes and complex configurations. Validates that system changes meet both functional and technical requirements, including proper tracking and documentation of test results.
Reviews system software upgrades for mandated technical features, providing advanced technical support on complex issues identified during quarterly release updates and required technical testing.
Leads HR activities related to data conversion projects, including gathering, formatting, loading, and performing technical auditing of significant volumes of system data.
Supports SOX compliance and internal/external auditing requirements by preparing, analyzing, and validating specialized system data and reports. Assists with the quarterly security role review, providing technical support to pull requested access and permission information.
Proactively identifies and implements technical opportunities to improve HR processes and system efficiency through automation, system configuration, or workflow enhancements.
Represents the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, coworkers and the general public.
Performs other duties as necessary.
REQUIREMENTS :
A minimum of a Bachelor’s degree in a specialized STEM field such as Computer Science, Information Technology, Information Systems, Engineering, or a closely related quantitative/technical discipline is required.
A minimum of three (3) years of highly specialized experience supporting Oracle HCM in a production support or systems analysis capacity.
Requires advanced written and verbal communication skills to articulate complex technical findings to non-technical stakeholders.
Proven ability to understand, document, and translate highly complex technical requirements, process mapping, and system workflows.
The Company may revise this job description from time to time as business needs require. It is not intended to be an exhaustive listing of all the functions of the job, nor to limit the Company’s right to assign other functions to an employee in this position. This job description does not constitute a written or implied contract of employment.
SALARY:
$97,000 to $119,000 per year; in addition to base salary, a discretionary 10.5% annual bonus is provided.
The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.
WE CARE ABOUT YOUR TOTAL WELLBEING:
Physical Wellbeing: Medical, dental, and vision care
Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
Community Wellbeing: Paid Community Service Hours
Career Wellbeing: Leadership Development
Learn more about our Total Wellbeing program here.
RELOCATION:
Equity Residential does not cover relocation costs for this opportunity; all relocation and related expenses are the responsibility of the candidate.
PHYSICAL AND VISUAL ACTIVITIES:
Ability to effectively hear, speak, and communicate in person and over the phone, including the clear exchange of information through spoken and written communication. Ability to interpret, evaluate, and accurately convey detailed verbal and written instructions. Visual acuity sufficient to use a computer effectively and read written materials.
The above describes the physical and visual activities that are commonly associated with the performance of the essential functions of this job. “Commonly associated” is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job.
WORKING ENVIRONMENT:
Our work environment is casual, collaborative, and people-first. Team members are encouraged to bring their authentic selves to work, share ideas openly, and communicate comfortably across all levels of the organization. While we value professionalism and accountability, we also believe a relaxed atmosphere fosters creativity, productivity, and strong working relationships. Employees enjoy a flexible, supportive culture where teamwork, mutual respect, and a sense of balance are priorities.
Equity Residential is an Equal Opportunity Employer. We are committed to equal employment opportunities for all job applicants and employees. No job applicant or employee will be discriminated against because of race, religion, color, sex, sexual orientation, gender, sexual/gender identity, age, disability, pregnancy, national origin, military or veteran status, or any other characteristic protected by applicable law. Equity Residential is committed to hiring a diverse workforce. Equity Residential has a smoke-free workplace environment.
