SCADA Systems Support Engineer

Role description The SCADA Systems Support Engineer provides handson technical support administration and engineering within a largescale Aveva Enterprise SCADA environment supporting Oil Gas pipeline operations This role works directly within the Aveva Enterprise platform troubleshooting configuring maintaining and optimizing multiple SCADA systems across 100 servers spanning development integration testing production and training environments As part of maintaining platform health and reliability this role also includes deploying Aveva Enterprise Updates Service Packs and Hotfixes through a structured staged deployment process Key Responsibilities Provide daytoday technical support for the Aveva Enterprise SCADA platform across multiple systems Monitor and maintain Aveva Enterprise server health services and system performance Troubleshoot and resolve runtime issues alarm system problems and communication failures Administer Historian servers including data collection archival and retrieval operations Manage DAServer and communication server configurations for field device connectivity Support redundancy and failover configurations to ensure high availability Configure and maintain SCADA displays graphics and operator interfaces Develop and modify alarm configurations setpoints and notification rules Support integration of new field devices RTUs and communication paths Manage point database configurations and tag management across systems Review and analyze AVEVA Change Management Checklists CMC to determine update applicability Deploy Aveva Enterprise Updates Service Packs and Hotfixes following staged methodology DEV ITE Production TRN Develop and maintain Process Checklists for repeatable update deployments Deploy Aveva Enterprise client updates to operator workstations Coordinate with Client Enterprise Team on compatibility validation Maintain AVEVA Product Version Tool Master File Serve as a technical escalation point and coordinate with AVEVA vendor support Participate in root cause analysis and contribute to lessons learned Participate in pair deployment model for production changes Required Qualifications 5 years handson experience with Aveva Enterprise SCADA OASyS DNA Demonstrated experience supporting SCADA systems in production environments Strong understanding of Aveva Enterprise architecture including Enterprise SCADA Servers and runtime components Historian servers and data archival DAServers and communication protocols Redundancy and failover configurations Knowledge of SCADA communication protocols DNP3 Modbus OPC Understanding of SCADA network architectures and segmentation Basic Windows Server administration skills Preferred Qualifications Oil Gas pipeline SCADA experience strongly preferred Experience with Aveva Enterprise in largescale environments 50 servers Aveva certifications or formal AVEVA training Experience deploying updatespatches in production OT environments Other details Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. , Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"): Benefits and Perks: Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting