Conversion Rate Optimization (CRO) Specialist

Vancouver 11 days ago Remote Full-time External
Negotiable
Role Overview We’re looking for a CRO & Data Optimization Specialist to own experimentation, insights, and optimization across our entire on-site funnel—from landing pages to PDPs to checkout. This role is responsible for squeezing maximum revenue out of our existing traffic by planning and executing A/B tests, uncovering insights from user behavior, and partnering with design, copy, and dev to ship high-impact improvements quickly. This is not a reporting-only role. This is a hands-on, execution-focused position for someone who knows how to turn data into action. We are looking for candidates based in LATAM or the Philippines. Key Responsibilities Own Experimentation & Testing • Plan, launch, and analyze A/B and multivariate tests across landing pages, PDPs, funnels, and checkout • * Write clear hypotheses and structured testing briefs • * Maintain a consistent testing cadence and roadmap • Optimize the Full Funnel • Improve LP → PDP → ATC → Checkout performance • * Identify and prioritize opportunities across messaging, layout, pricing, offers, and UX • * Optimize for CVR, AOV, and net conversion efficiency • Analyze & Interpret Data • Pull and interpret data from GA4, Northbeam, Shopify, Hotjar, heatmaps, and session recordings • * Identify patterns in user behavior, drop-offs, and friction points • * Translate findings into clear insights and next actions • Collaborate Cross-Functionally • Partner with copywriters and designers to iterate on winning variations • * Work closely with dev or no-code builders to implement tests • * Align with performance and growth teams to support paid traffic efficiency • Build Systems & Insights • Create weekly CRO roadmaps and testing priorities • * Deliver clear insights and recommendations on a regular cadence • * Continuously improve experimentation frameworks and documentation • Leverage AI for Speed & Scale • Use AI tools to accelerate analysis, ideation, hypothesis writing, and insight reporting • * Integrate AI into daily workflows to improve output and speed without sacrificing quality • Key Performance Indicators (KPIs) 📈 Higher conversion rates (CVR) across funnels 💰 Increased AOV and improved net contribution margin 🚀 Improved NC ROAS from existing traffic 🧪 Increased testing velocity and experiment throughput 📊 Clear, actionable insights delivered consistently Required Skills & Qualifications Must-Have Skills: • Deep DTC eCommerce experience (funnels, PDP optimization, paid traffic behavior, offer structures) • * Hands-on experience with CRO and experimentation platforms (Convert, VWO, AB Tasty, or similar) • * Strong analytical mindset with the ability to tell a clear story from data • * Experience working with GA4, Shopify analytics, attribution tools, and behavior analytics • * Understanding of front-end structure and experimentation constraints (no need to be a developer) • AI / LLM Proficiency (Required): • Active use of AI tools such as ChatGPT, Claude, Gemini, Perplexity, Midjourney, or similar to: • * Speed up data analysis • * Generate and prioritize test ideas • * Draft hypotheses and testing plans • * Summarize insights and results • * Build faster, clearer insight decks • * Demonstrated ability to use AI as a force multiplier for a 10–20%+ productivity lift Who Should Apply? ✅ Apply if you: • Love experimentation and learning from real user behavior • * Enjoy turning messy data into clear, actionable insights • * Take ownership and don’t wait to be told what to test next • * Thrive in fast-moving, performance-driven environments • 🚫 Do not apply if you: • Prefer reporting over execution • * Are uncomfortable with data or experimentation • * Don’t enjoy iteration, testing, or feedback • * Need rigid processes or heavy hand-holding • Compensation & Work Environment 💼 Full-time, remote 💰 Competitive compensation based on experience 🧘 High ownership, low bureaucracy 🎯 Direct impact on revenue and growth 🌱 Opportunity to scale your influence across multiple brands