OVERVIEW
We are seeking an experienced Certified Scrum Master to support the delivery of large-scale digital initiatives within a Global Asset Management digital environment. The successful candidate will work closely with cross-functional partners — including product, technology, UX, QA, DevOps, and operations teams — to enable high-performing agile delivery, optimize team practices, and ensure alignment to business and regulatory objectives.
This role is ideal for a proactive, senior delivery professional who excels in complex, fast-paced environments and brings strong expertise across Agile (Scrum/Kanban), governance, and enterprise delivery standards within financial services.
Location: Toronto, ON (Hybrid – 2 days in office, with flexibility for additional in-office presence)
Contract Length: 12 Months (Extension and FTE Conversion Possible)
Hours: 9:00 AM – 5:00 PM EST (37.5 hrs/week)
Pay Rate: $70-80/hr
RESPONSIBILITIES
Agile & Delivery Leadership
• Serve as Scrum Master for one or more delivery squads; facilitate all agile ceremonies including stand-ups, sprint planning, reviews, and retrospectives.
• Remove impediments, shield teams from external disruptions, and foster a high-trust, high-velocity delivery culture.
• Drive continuous improvement through coaching, retrospectives, and the use of delivery metrics.
• Support a bi-weekly continuous release model, championing incremental delivery, feature toggling, and modern engineering practices where appropriate.
Agile Methodology Execution
• Lead delivery using Agile methodologies (Scrum and/or Kanban), adapting approaches to ensure quality execution and predictable outcomes.
• Act as a trusted delivery advisor to Product Owners and business stakeholders, operating at squad, program, and enterprise levels as required.
• Monitor and track team performance using agile metrics such as velocity, burndown, throughput, and predictability.
Standards, Controls & Readiness
• Adhere to enterprise Agile Standards & Practices while applying PMLC and SDLC activities as required.
• Ensure all delivery activities and artifacts are coordinated and production-ready in alignment with Mandatory Operational Readiness (MOR) requirements.
• Identify delivery risks, issues, and dependencies; manage status reporting, change requests, and issue logs using enterprise project management tools (e.g., Clarity).
Backlog, Tooling & Governance
• Manage Jira as the system of record for backlog management, sprint planning, dependency tracking, and delivery reporting.
• Partner with Product Owners to ensure a well-groomed, prioritized backlog with clear definitions of ready and done.
• Support estimation, forecasting, and financial tracking activities; ensure accurate and timely portfolio reporting.
• Coordinate delivery across extended teams including UX, QA, DevOps, Security, Architecture, and external vendors.
Stakeholder Engagement & Coaching
• Collaborate closely with Product Owners to align delivery outcomes to business goals and customer value.
• Prepare and deliver clear, concise presentations and updates to leadership and senior stakeholders.
• Influence without authority and challenge legacy processes constructively to accelerate agile maturity.
• Design and facilitate agile workshops, training sessions, and working groups to broaden adoption of modern delivery practices.
QUALIFICATIONS
Required
• 7+ years of experience in delivery roles, including 5+ years as a Scrum Master in complex digital environments.
• Proven experience within financial services, FinTech, or asset management environments.
• Strong expertise across Agile methodologies (Scrum/Kanban) with working knowledge of Agile Standards & Practices, PMLC, and SDLC.
• Expert-level proficiency with Jira and Confluence; experience using Jira as the system of record.
• Demonstrated success leading large, cross-functional teams to deliver high-quality outcomes on time and within scope.
• Excellent communication, facilitation, and stakeholder management skills; able to operate effectively in high-pressure, regulated environments.
• Solid understanding of digital client experiences, data governance, and regulatory considerations.
• Agile certification required (CSM®, PSM®, or equivalent).
• Based in the GTA with reasonable commuting distance to the office.
Preferred
• PMP®, SAFe®/SASM®, ICP-ACC, or other advanced Agile or Project Management certifications.
• Experience supporting CMS platforms (e.g., Contentful) and modern CI/CD practices.
CORE COMPETENCIES
• Delivery Mindset: Strong ownership, urgency, and bias toward execution.
• Servant Leadership: Empathetic coaching style focused on enabling team performance and trust.
• Data-Driven Decision Making: Uses delivery metrics to guide prioritization, forecasting, and trade-offs.
• Stakeholder Management: Builds strong relationships across Product, Technology, Operations, Risk/Compliance, and Vendor partners.
• Change Leadership: Comfortable challenging legacy processes and accelerating adoption of modern agile ways of working.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.
