JOB TITLE : Business Intelligence Specialist
POSITION STATUS : Permanent Full-time
DEPARTMENT : Commercial Planning
LOCATION : Montreal or Mississauga
WHO WE ARE
At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do! If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team. For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.
Air Canada Vacations is looking for talented people to join our exciting and continually growing team. We are looking for innovative and dedicated professionals who have a passion for travel and the desire to bring Air Canada Vacations to the next level. We look forward to having you on board!
The Business Intelligence Specialist is responsible for implementing the latest trends and best practices in business intelligence. The incumbent must be able to analyze and propose effective solutions for the development and implementation of business intelligence and data visualization projects.
The person in position must also demonstrate the ability to take large data sets and translate them in a way that is engaging and easily absorbed for decision makers.
WHAT YOU'LL BE DOING
• Conceptualize, design and develop data visualization solutions that synthesize complex data concepts for leadership and key stakeholders using SAP Web Intelligence and/or Power BI
• Support the Commercial Team by remaining on the pulse of data science and, data visualization
• Prepare detailed analysis and research for commercial strategy
• Implementation of Business Intelligence latest trends, best practices and guidelines
• Enhance management information and decision support through the identification of critical metrics, data sources and optimal collection and distribution procedures
• Analyze, model and monitor commercial and operational objectives against established criteria
• Develop business templates and analysis techniques to streamline the evaluation and decision support process
• Work cross functionally on various commercial and operational challenges to understand, solve and implement new solutions aimed at improving overall business performance
• Support process improvement exercises. Encourage the use of Web Intelligence/Power BI reports, workflow analysis and related systems support integration
• Automate and produce reports that increase productivity and facilitate the identification of new revenue opportunities
• Any other related tasks
WHAT YOU BRING TO THE TEAM
• University degree in Computer Science or Mathematic or relevant working experience
• Minimum of three (3) years experience in a similar role
• Advanced experience in developing documents with SAP Web Intelligence and in developing dashboard with Power BI
• Experience in the travel and tour operator industry (asset)
• Advanced proficiency in utilizing Microsoft Office, particularly Excel to build models to manage data and conduct robust analysis
• Extensive knowledge of business related PC systems and software
• Understanding of computer networking and network security concepts
• Fully bilingual, both oral and written in English and French
• Demonstrate initiative, autonomy and thoroughness
• Demonstrate judgment, professionalism and team player
• Excellent communication at all levels of the organization in both verbal and written formats for presentation, analytical and report
• Very developed organizational skills and ability to word under pressure
• Ability to learn new software and analytical techniques and adopt tools to ACV requirements
• Ability to synthesize complex situations and formulate solutions
• Ability to handle multiple projects effectively and meet deadlines
• Comfortable in a dynamic and fast working environment
WHY WORK WITH US?
• Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
• Hybrid work model
• We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
• We offer training and development tools to help unlock your full potential
Please note that these benefits apply to permanent, full-time employees.
Visit our Careers page for a full list of benefits.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.
We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.
Linguistic Requirements
When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.
