Education: College/CEGEP. or equivalent experience. Work setting: Retail/wholesale establishment/distribution centre. Sales. Tasks: Develop communication strategies. Produce informational materials to increase awareness of services available. Act as spokesperson for an organization. Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for refunds and credits. Issue receipts and other forms. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive payments. Sell merchandise. Explain procedures, risks and benefits to clients. Maintain and manage digital database. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Area of specialization: Communications. Brand management. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines. Standing for extended periods. Screening questions: Are you authorized to work in Canada?. Do you have experience working in this field?. Do you meet the language requirements listed in the job posting?. Employment terms options: Evening. Shift. Experience: 2 years to less than 3 years. Employment terms options: Morning. To be determined. Day. Weekend. Health benefits: Dental plan. Disability benefits. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Bonus. Commission. Life insurance. Registered Retirement Savings Plan (RRSP). Long term benefits: Maternity and parental benefits. Other benefits: Other benefits. Paid time off (volunteering or personal days). Team building opportunities. Wellness program.
