Our GTA based, Municipal Government client requires the services of a Senior Business Analyst with experience in Agile and Waterfall project environments.
ROLE:
The Senior Business Analyst will support the Technology Services Division in the delivery of technical initiatives.
The Senior Business Analyst will act as a key liaison between business stakeholders and technical teams to ensure successful delivery of IT solutions. This role involves gathering and analyzing requirements, documenting processes, and supporting solution design and implementation for enterprise-level projects.
Duties:
1. Lead the elicitation, documentation, and validation of business and functional requirements for complex IT initiatives.
2. Facilitate stakeholder workshops, interviews, and meetings to capture business needs and align expectations.
3. Translate requirements into clear deliverables such as functional specifications, use cases, user stories, acceptance criteria, workflow diagrams, and data models.
4. Collaborate with technical teams to ensure solutions meet business objectives.
5. Maintain consistent, clear communication between technical and business teams.
6. Create, extract, and modify ad-hoc and standardized reports based on operational data as needed to support activities of the company
7. Ensure thorough understanding of data sources and relationships to generate meaningful insights for management.
8. Prepare test scenarios and data
9. Assist in developing user guides, training materials, and onboarding sessions for modernized solutions.
10. Contribute to change management plans to support adoption and minimize disruption.
11. Support project planning, risk identification, and change management activities.
12. Assist in user acceptance testing (UAT) and ensure deliverables meet quality standards.
MUST HAVE:
• Minimum 5+ years of experience in business analysis within large-scale organizations or enterprise environments.
• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• Certified Business Analysis Professional (CBAP) or PMI Professional in Business Analysis (PMI-PBA) is strongly preferred.
• Additional certifications such as Agile Certified Practitioner (PMI-ACP) or Scrum Master (CSM) are considered an asset.
• Strong proficiency in business analysis methodologies, including process modeling, use case development, data analysis and requirements traceability.
• Demonstrated ability to perform option analysis, cost-benefit analysis, and trend analysis.
• Experience with IT systems analysis, including data flow diagrams, process flow diagrams, and system integration concepts.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
• Experience with requirements management tools (e.g., JIRA, Confluence), and modeling tools (e.g., MS Visio).
• Familiarity with SQL and ability to perform basic data queries is an asset.
• Experience in Agile and Waterfall project environments; understanding of SDLC.
Disclaimer:
AI may be used in evaluating candidates.
This posting is for an existing vacancy. Apply