Our Client a leading Saudi-based Digital Transformation and Technology Solutions company, is seeking talented professionals to join their growing team in Riyadh.(Saudization)
Job Title: Sales Manager - Location: Riyadh, KSA
Budget: SAR 35,000-40,000 + Benefits
Job Objective
Provide strategic direction, accountability & vision for designated clients—planning budgets, managing projects, setting goals, identifying additional business opportunities, and ensuring exceptional client satisfaction.
Day to Day Operations:
• Manage all aspects of client business, providing exceptional client service, while maximizing profitability by identifying opportunities to upsell and cross-sell the company’s range of Digital Transformation solutions.
• Recommend budgets, and monitor financial performance versus the budget so that the business is aware of forecasted revenues.
• Maximize penetration of the company’s solutions and product offerings among large existing clients, as well as new prospects.
• Build and sustain long-term client relationships by understanding their business needs, strategies and vision and recommending relevant digital transformation solutions.
• Serve as the key point of contact for key accounts and customer stakeholders.
• Bring consulting skills and capabilities to the table by advising internal resources on presale, sale, and delivery strategies & tactics.
• Assist vertical leads in identifying clients and departments that require change management to adapt to new technologies.
• Monitor customer NPS, generate customer insights and develop strategies to promote customer advocacy.
• Win and close key Digital Transformation projects within each designated account, while achieving significant overall growth across the client portfolio.
• Contribute to budget planning and monitor financial performance so that the business is aware of cost and revenue forecasts, areas of underperformance, and opportunities for improvement.
• Monitor and apply market research, as well as industry best practices and emerging trends that can be applied to the company.
• Provide coaching to team members and peers to drive knowledge and understanding of the value of collaboration.
• Track individual KPIs to ensure optimum output and delivery efficacy.
• Motivate one’s team and identify opportunities to take part in change initiatives, programs & projects that reflect international best practices and changes in the competitive environment.
• Prepare MIS statements and reports to meet the department’s and organization’s requirements, policies and standards.
Must Have:
• Bachelor’s Degree in Computer Science, Social Science, Business Management, or equivalent.
• Experience with related advisory services, management, or technical consultancy.
• ITIL v3 Practitioner or v4 Foundation preferred.
• 10+ years of experience in a client servicing or partner relationship role.
• Knowledge of Digital Transformation, Smart Cities / Nations, Cloud, and Cyber Security.
• Understanding of partnership processes & industry best practices.
• Strong stakeholder management skills.
• Excellent communication and interpersonal skills.
• Excellent analytical and quantitative thinking skills.
