Product Owner - Digital Solutions

Job Description: On behalf of our client, a Vancouver-based digital consulting firm specializing in custom software and digital product delivery, we are seeking a Senior Product Owner – Digital Solutions to join a highly collaborative, design-led delivery team. This is a senior, hands-on Product Owner role operating at the intersection of user experience, business strategy, and technical delivery. The successful candidate will play a critical role from early discovery through delivery, ensuring that complex client needs are translated into clear, actionable product direction while maintaining strong design integrity throughout implementation. The environment is fast-paced and client-facing, requiring comfort with ambiguity, strong communication skills, and the ability to lead multiple initiatives in parallel. This role goes beyond backlog management — it requires deep engagement in workflows, user journeys, and solution shaping, particularly in enterprise and mid-market client contexts. The ideal candidate is a hands-on Product Owner with a strong UX foundation, capable of shaping solutions from early discovery through delivery rather than operating solely as a backlog administrator. Key Responsibilities Product Ownership & Discovery • Own and manage product backlogs across one or more client engagements • Lead discovery efforts and translate ambiguity into clear, prioritized requirements • Define acceptance criteria and outcomes before development begins • Make and communicate trade-offs around scope, sequencing, quality, and risk Design & UX Leadership • Lead UX and UI design from concept through delivery • Define user flows, interaction patterns, and interface direction • Ensure usability, accessibility, and coherence across digital products • Partner closely with engineering teams to preserve design intent during development Delivery & Collaboration • Work with cross-functional teams (engineering, design, client services) to support estimation and delivery planning • Provide ongoing product and design guidance during implementation • Identify delivery risks early and collaborate on mitigation strategies Client Partnership • Act as a trusted product partner for clients, guiding conversations around feasibility, prioritization, and value • Facilitate alignment across business and technical stakeholders • Communicate progress, decisions, and risks clearly and proactively Continuous Improvement & AI Enablement • Leverage AI-assisted tools to improve research synthesis, ideation, documentation, and backlog refinement • Experiment thoughtfully with emerging tools and workflows • Contribute to evolving product and delivery standards across the organization Required Experience & Qualifications • 5+ years of experience in a Product Owner, Product Manager, or similar client-facing product delivery role • Proven experience owning product backlogs and prioritization from discovery through release • Experience working closely with engineering teams in Agile environments (Scrum/Kanban) • Demonstrated ability to manage multiple projects simultaneously • Strong stakeholder management and facilitation skills • Strong preference for candidates with a UX-led background , particularly those who have transitioned into Product Owner roles and are comfortable leading discovery, user flows, and design-driven decision-making. Technical & Tooling Experience • Familiarity with Agile delivery tools (e.g., Jira, ClickUp, Confluence) • Experience with design and collaboration tools such as Figma, Miro, or similar • Solid understanding of user-centered design principles (IA, interaction design, accessibility) • Awareness of accessibility standards (e.g., WCAG) and privacy considerations (e.g., PIPEDA, GDPR) • Hands-on exposure to AI tools supporting research, documentation, or design workflows Soft Skills & Attributes • Strong communicator able to translate complex concepts to technical and non-technical audiences • Comfortable leading in ambiguity and creating clarity from incomplete information • Design-first mindset with strong business and delivery awareness • Collaborative, proactive, and comfortable owning decisions • Calm under pressure and effective at balancing scope, timelines, and quality Compensation • Base salary range: $100,000 – $120,000 CAD per year, depending on experience and alignment with the role • Bonus: ~20% Performance-based bonus program • Education Budget: $1,500/year • Benefits: Health, dental, vision, prescriptions, and subsidized wellness programs. Affinity Earn: Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/ About Affinity: Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need. For more information on Affinity, please visit www.affinity-group.ca Job Number: 13056