Monitor network performance and identify potential issues.
Analyze network logs and alerts to troubleshoot problems.
Maintain network documentation, including network diagrams and configuration files.
Diagnose and resolve network connectivity and performance issues.
Troubleshoot network hardware and software problems.
Provide technical support to end-users.
Configuring and Troubleshooting Network on Customer Sites
Initial Configuration of Firewall and policies.
Create and Manage Site-to-Site VPN connection.
Understanding Level Designs
Network support often requires 24/7 coverage, so shift work may be necessary.
On-Call Responsibilities Being on call to respond to urgent network issues outside of regular working hours may be required.
Skills
Strong Team Management Skills.
Excellent communication, interpersonal and negotiation skills.
Excellent problem-solving skills.
Excellent presentation skills.
