• Monitor network performance and identify potential issues.
• Analyze network logs and alerts to troubleshoot problems.
• Maintain network documentation, including network diagrams and configuration files.
• Diagnose and resolve network connectivity and performance issues.
• Troubleshoot network hardware and software problems.
• Provide technical support to end-users.
• Configuring and Troubleshooting Network on Customer Sites
• Initial Configuration of Firewall and policies.
• Create and Manage Site-to-Site VPN connection.
• Understanding Level Designs
• Network support often requires 24/7 coverage, so shift work may be necessary.
• On-Call Responsibilities Being on call to respond to urgent network issues outside of regular working hours may be required.
Skills
• Strong Team Management Skills.
• Excellent communication, interpersonal and negotiation skills.
• Excellent problem-solving skills.
• Excellent presentation skills.
