Roles & Responsibilities
Position Overview:
WLP Academy is looking for a skilled and experienced Cybersecurity Trainer to join our team. The Trainer will play a key role in providing top-notch training, ensuring adult learners achieve effective learning outcomes and assessments. This role demands a strong commitment to upholding assessment integrity while contributing to a positive and engaging learning environment. The ideal candidate will be passionate about teaching and dedicated to promoting a culture of excellence.
Course:
Cybersecurity Basics & Scam Prevention
Training Delivery:
· Participate in curriculum improvements and deliver course content in alignment with WLP’s curriculum and learning standards.
· Facilitate manual and digital assessments to evaluate and track learner performance and progress.
· Ensure learners meet the specified course learning objectives through engaging and effective teaching methods.
· Conduct engaging, practical training sessions (in-person).
· Adapt delivery style to suit different audience types (e.g., professionals, entrepreneurs, junior staff).
· Encourage participant interaction, learning, and real-world application.
Subject Matter Expertise:
• Contextualize Cybersecurity Concepts: Simplify complex technical jargon (e.g., encryption, malware, phishing, 2FA) into relatable concepts for non-technical audiences.
• Stay Current with Threats: Actively monitor the latest cybersecurity trends, emerging scam tactics (e.g., social engineering, deepfakes), and digital hygiene best practices to ensure training remains
relevant.
• Demonstrate Real-World Application: specific case studies and real-life examples of cyber-attacks and scams to illustrate the importance of vigilance.
• Tool Demonstration: Competently demonstrate the use of security tools (e.g., password managers, antivirus software, multi-factor authentication apps) during practical sessions.
Assessment Integrity:
· Uphold the highest standards of assessment integrity, ensuring that assessments follow WSQ guidelines and internal policies.
· Ensure that all assessment questions are marked, and learners' answers are accurately evaluated.
· Verify that all questions are answered and attempted by learners. Incomplete responses should not be marked as “pass.”
· Conduct and properly document oral recovery sessions, ensuring transparency and consistency.
· Prevent instances of “flashing” answers and address any behaviors that compromise assessment integrity.
· Ensure incorrect answers are not marked as "pass"; only correct answers aligned with the assessment criteria should be considered.
Administrative Responsibilities:
· Complete and submit Assessment Summary Records (ASRs) and other required documentation in a timely manner.
· Maintain accurate records of attendance, assessments, and learner-related data.
· Ensure that all training materials remain up-to-date and relevant in accordance with industry standards.
Learner Support and Engagement:
· Provide constructive feedback on assessments and offer guidance for learners to improve.
· Address learner concerns professionally, promoting a supportive and positive learning environment.
· Foster inclusivity and respect in the classroom, ensuring equal learning opportunities for all students.
Technical Background
• Educational Background: Diploma or Degree in Information Technology, Cybersecurity, Computer Science, or a relevant discipline is preferred.
• Industry Certifications: Possession of entry-to-mid level security certifications (e.g., CompTIA Security+, ISC2 CC, or equivalent) is highly advantageous.
• Solid understanding of common cyber threats (Phishing, Vishing, Smishing, Ransomware).
• Familiarity with Personal Data Protection concepts (PDPA/GDPR).
• Knowledge of mobile device security and secure browsing habits.
• Practical Experience: Prior working experience in IT support, IT governance, or a role requiring strict adherence to data security protocols is a plus.
Requirements
· ACLP (Advanced Certificate in Learning and Performance) or ACTA (Advanced Certificate in Training and Assessment) certification is required.
· At least 2 years of experience in training and assessment, preferably in adult education or a related field.
· Strong presentation, facilitation, and interpersonal skills.
· Capability to adjust teaching approaches to accommodate a variety of learning needs.
