Advanced Product Technical Support Specialist

Ottawa 3 days agoFull-time External
Negotiable
A leading sustainability solution provider is seeking a Product Technical Support Tier 2 professional to offer advanced technical support and troubleshoot complex issues. Key Responsibilities: • Managing support queues • Proactive communication • Issue documentation The ideal candidate will possess strong communication skills, a bachelor's degree, and 3+ years of technical support experience. We embrace a hybrid work model offering competitive benefits , and we are committed to diversity and lifelong learning. This role would be an excellent opportunity for someone looking to advance their career in product technical support.