Support Software Engineer

New York 7 days agoFull-time External
Negotiable
Job Description We are seeking a Support Software Engineer to design, build, and maintain our critical billing and invoicing systems. This role is for an individual with a strong background in high-level technical support. • Improve system observability by using troubleshooting skills to enhance monitoring, logging, and alerting. • Automate manual processes and reduce operational toil. • Collaborate with business stakeholders to identify inefficiencies in current billing and invoicing processes.