What you get to do in this role:
• Design and develop conversational AI agents that guide users through complex workflows like change management, onboarding, and incident triage.
• Build intelligent search capabilities using LLMs to deliver context-aware results.
• Contribute to agentic systems that automate browser and voice-based tasks without APIs.
• Collaborate with cross-functional teams to deliver scalable, secure, and high-performance AI solutions.
• Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
• Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation, and delivery of a high-quality product to our users.
• Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
• Contribute to the design and implementation of new products and features while also enhancing the existing product suite
• Be a mentor for colleagues and help promote knowledge-sharing
Qualifications
To be successful in this role, you have:
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Passion for software development, problem-solving, coaching, and mentoring other software engineers
• High energy and an aptitude for learning new technologies
• 5+ years of experience in designing & implementing user experience and server-side application frameworks
• Exceptional Java and JavaScript skills
• Deep knowledge and experience with declarative metadata-driven frameworks for enterprise applications
• Deep knowledge of AJAX, JSON, HTML, XML, CSS, REST, and associated technologies
• Knowledge of web user interface unit testing, profiling, and code tuning
• Exceptional problem-solving skills
• Self-starter with a quick learning curve
• Strong written and verbal communication
• Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines
• Understanding software quality principles, including reliability, observability, and production readiness.
• Ability to troubleshoot complex systems and optimize performance across the stack.
• Comfort with development tools such as IDEs, debuggers, profilers, source control, and Unix-based systems
