At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening.
Headquartered in the heart of the Broadway Theatre District, NYC, we are a small, but growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions.
Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are anticipating robust growth in 2026.
Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”.
About The Role
As a Senior Software Engineer, you’ll be at the heart of shaping how we build, scale, and evolve our Nliven platform. This role is for someone who thrives on solving complex technical challenges while helping others grow and succeed around them.
You’ll lead the development of performant, scalable applications across both the frontend and backend, leveraging .NET Core and modern JavaScript frameworks like React, Angular, or Vue. Whether you're designing new features, optimizing critical services, or tackling tech debt head-on, you'll have a direct hand in driving technical excellence.
You’ll report to an Engineering Manager and own the end-to-end delivery of medium-scale projects, with the tools to shape solutions and the responsibility to see them through. If you're ready to bring energy, leadership, and craft to a fast-moving environment. This is your chance to make a meaningful impact.
This position is full-time and fully remote. Candidates must be located in one of the following states: New York, New Jersey, Connecticut, California, Oregon, Colorado, Texas, Wisconsin, Minnesota, Louisiana, Florida, Virginia, North Carolina, and South Carolina. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office.
About You
• You take ownership naturally and follow through. When you commit to a solution, you see it through to a high standard.
• You enjoy balancing hands-on technical work with mentoring others, raising the bar not just for code quality but for how the team works together.
• You’re comfortable operating in ambiguity, asking the right questions, and turning evolving requirements into thoughtful, scalable solutions.
• You care about building the right thing, not just building fast, and you value collaboration with Product and Design to create meaningful user impact.
What You'll Do
• Drive large projects from conception to delivery working lockstep with Product Managers, Designers, and other engineers.
• Write clean, reusable, and maintainable code across the technology stack.
• Collaborate with Product and Design teams to develop solutions that align with business objectives.
• Contribute to and maintain technical documentation, such as system designs and API contracts, to ensure shared team understanding.
• Lead and participate in code reviews, ensuring adherence to engineering best practices.
• Develop and enforce coding standards, best practices, and design principles across the engineering team.
• Troubleshoot performance bottlenecks and optimize system reliability.
• Stay up to date with emerging technologies, evaluating their potential impact and adoption.
• Act as a technical mentor for junior and mid-level engineers, fostering a culture of continuous learning and improvement.
• Contribute to architectural discussions and long-term technical roadmaps.
• Solve complex technical challenges related to performance, scalability, and security.
• Aid in the product team to design features from concept through production, including instrumentation, monitoring, and iterative improvement based on usage and feedback.
• Identify and advocate for improvements to developer experience, such as tooling, CI/CD workflows, or onboarding processes.
• Collaborate cross-functionally to ensure engineering solutions meet business needs and provide a great user experience.
• Support a culture of accountability and shared ownership by participating in incident reviews and reliability initiatives.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice.
What You'll BringMinimum Requirements
• Bachelor’s degree in related field or equivalent practical experience.
• Five or more years of full stack software development in a Saas or technology-driven environment.
• Proficiency in modern frontend frameworks (Angular, React, or Vue)
• Strong front end experience (HTML, CSS, and JavaScript)
• Strong back-end / API experience (.NET Core).
• Deep understanding of SQL databases and data modeling best practices.
• Familiarity with Agile framework and methodologies.
• A comprehensive understanding of computer science concepts.
Essential Skills
• Strong problem-solving and analytical skills, with a keen attention to detail.
• Excellent communication skills, able to articulate complex technical concepts clearly.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Strong time management and multitasking skills, balancing multiple projects and priorities.
Tools You’ll Use
• Microsoft Office
• Google Suite
• Slack
• JIRA
What We Value
Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work.
Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute.
Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions.
Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work.
Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations.
How We Work
Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center.
Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together.
Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action.
Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together.
Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers.
Our Commitment to Diversity
TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace.
We are focused on building a culture that acknowledges and values diversity, equity, and inclusion.
What We Offer
• We are hiring for two Sr. Software Engineer levels. Our Sr. Software Engineer 1 has a base annual salary range of $115,000 - $135,000 and our Sr. Software Engineer 2 has a base annual salary range of $130,000 - $150,000. Salaries are commensurate with experience
• Eligibility for annual bonus based on performance and company success
• 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026)
• Company-paid life insurance
• Traditional and Roth 401k plans
• Paid parental leave
• Learning & development opportunities with company reimbursement for eligible educational expenses
• Working abroad opportunities
• Volunteer days off
• Flexible scheduling
• Up to $300 reimbursement for initial equipment to set up hybrid work environment
• Generous PTO and holiday schedule
• Remote work environment
California Applicants: CCPA/CPRA Notice
Right to Work Poster
Notice of E-verify Participation
Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing accommodations@tixtrack.com.
