ServiceNow Solution Architect

New York 2 days agoFull-time External
Negotiable
Role: ServiceNow Solution Architect Location: Tarrytown NY 10591 (Hybrid) No flexibility, please look for candidates who are based out of NY/NJ/PA who can go to client office 3 days/week Architect should have at least experience in 4+ modules from below • ITSM • ITOM • HRSD • IRM/GRC • Sec Ops • SAMPro • NowAssist • Integration Hub • Third-Party Risk Management • BCM Job Description: • 12+ years of experience working with the ServiceNow platform in multiple roles (Architect / Developer / Business Analyst etc.) • Proven track record in independently managing end-to-end ServiceNow implementations for at least two application suites (ITSM / ITOM / SecOps etc.) • Proven track record as a platform owner / lead for mid/large ServiceNow deployments for global organizations • Minimum 5 years of experience in supporting ServiceNow sales; with hands on experience in with solution design, pricing, effort estimation, solution defense and drafting Statement of work. • Strong understanding of ServiceNow versions, features and licensing models. • Must have good communication and articulation skills with experience interacting with C-Suite stakeholders • Experienced working in an onsite offshore model; managing offshore teams remotely. • Must have experience in independently driving discovery, design and 'art of possible' workshops with customers and can identify and map business requirements against platform capabilities. • Strong domain expertise in two or more of the following areas: • IT Service Management • Customer Service Management • Security Operations • Governance, Risk and Compliance • Strong working knowledge of some or all of the below ServiceNow application suites: • ITSM • ITOM • IRM • SecOps • ITAM • Must be ServiceNow certified • One or more Certified Implementation Specialist (CIS) certifications • CMA / CTA will be preferred