Sr Payments Product Analyst
Location - Chicago (Riverwoods), IL, onsite
Start - asap
Responsibilities:
• identify sources, monitor, analyze, and interpret key product performance metrics including financials, network volumes, other key statistics, and internal/external customer feedback trends, then develop and communicate findings, and make strategic and tactical recommendations for performance improvements.
• Define and execute strategic product road-maps to build new products, enhance existing products, or improve performance.
• Collaborate with internal and external stakeholders to develop strategies and methodologies to on-board new partners.
• Track and understand industry trends, research findings, and competitive innovations.
• Provide business analysis and reporting on a periodic basis.
• Collaborate with cross functional teams to develop or support sales efforts or go-to-market strategies.
• Serve as Product Management business lead on cross-functional teams, including internal departments such as Sales, Operations, Legal, Marketing, Finance, Technology in the evaluation, development, management, and/or enhancement of assigned products and/or programs.
• Business Problem Solving: Identify business challenges and opportunities for improvement, develop hypotheses, and create analytical frameworks to test solutions and make strategic recommendations.
• Process Optimization: Enhance, optimize, and automate existing business processes and operations to drive efficiency.
• Stakeholder Communication: Present findings, recommendations, and project progress to management and cross-functional partners, influencing key business decisions through data-backed insights.
Qualifications:
• Experience: 5-10 years in product analysis, product strategy, or related roles.
• Domain Expertise: Strong background in payments or financial technology.
• Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support data-informed task execution.
• Familiarity with AI-enhanced platforms is a plus.
• A solid understanding of AI capabilities and limitations including ethical considerations is expected
• Proven ability to work independently while being a collaborative team player.
• Excellent communication and interpersonal skills; friendly and approachable.
• Strong analytical and problem-solving abilities.
• Comfortable working in fast-paced environments with immediate deliverables.
