Senior Cloud Engineer | 10k

Senior Cloud Engineer | 10k Key Responsibilities Multi-Cloud Windows Operations Provide L2 operational support for Windows Server (2016/2019/2022/2025) in on-premises and multi-cloud environments. Support cloud operations predominantly on Amazon Web Services, Microsoft Azure and Google Cloud Platform. Hands-on experience with cloud services including: EC2, S3, IAM, EBS, CloudWatch, Systems Manager (SSM), AWS Backup, Security Groups, VPC, Azure Virtual Machines, Azure Storage, Azure Monitor, Azure Automation, Azure Backup, Compute Engine, Cloud Storage, Cloud Monitoring, Cloud IAM Manage and support Active Directory, DNS, DHCP, Group Policy Objects (GPO), WSUS, and Windows clustering Monitor and maintain Windows workload performance, availability, and ensure cloud security baseline across cloud platforms Operating System Patch Management Perform comprehensive OS patching for Windows Server environments using WSUS, SCCM, AWS Systems Manager, and Azure Update Management Execute monthly and quarterly patch cycles with coordination and approval workflows Understand basic knowledge of Linux OS patching using YUM/DNF and cloud-native patch management tools Deep expertise in Wintel Operating System patching, including pre-patch validation, deployment, and post-patch verification Application Deployment & Troubleshooting Deploy and configure applications on Windows Server operating systems Troubleshoot application issues at the OS level, including permissions, services, registry, and performance Support application teams with OS-level diagnostics and resolution ITIL & Service Management Resolve incidents and service requests related to Wintel systems via ITSM platforms (ServiceNow, Jira, etc.) Follow ITIL processes for Incident, Problem, Change, and Request Management Create and update tickets with detailed documentation and resolution steps Security & Compliance Execute CIS (Center for Internet Security) security remediations and hardening baselines Implement and review IAM permissions using IAM Access Analyzer and least privilege model Perform Vulnerability Management System (VMS) remediation based on scan findings Execute Cloudscape recommendations in collaboration with InfoSec teams Work on Security threat detection tools and perform remediation Container & DevSecOps Awareness Demonstrate basic knowledge of container technologies (Docker, Kubernetes, ECS, EKS, AKS, GKE) Familiarity with DevSecOps practices and tools used in Singapore Government technology stack (SHIP-HATS) Support containerized Windows applications where applicable Understand CI/CD pipeline concepts and security integration Automation & Scripting Develop and maintain PowerShell scripts for routine tasks, automation, and remediation Utilize AWS CLI, Azure CLI, and gcloud CLI for cloud operations Backup & Disaster Recovery Implement and maintain backup and recovery strategies for Windows servers in cloud environments Documentation & Knowledge Management Create and maintain technical documentation, knowledge articles, and standard operating procedures (SOPs) Monitoring & Observability Configure and maintain monitoring using CloudWatch, Azure Monitor, and GCP Cloud Monitoring Set up alerts, alarms, and notifications for critical systems Audit & Compliance Support Participate in internal and external audits Provide evidence and documentation for compliance requirements Required Qualifications • Diploma or Degree in Information Technology, Computer Science, or related discipline • Minimum 3 years of hands-on Wintel administration and support experience • Minimum 2 years of hands-on cloud experience supporting Cloud Windows workloads • Strong understanding of OS patching processes and patch management tools • Experience with ITIL practices and using ITSM ticketing systems (ServiceNow, Jira, etc.) • Experience with application deployment and OS-level troubleshooting • Hands-on experience with CIS security hardening and remediation • PowerShell scripting proficiency for automation and routine tasks • Basic knowledge of Linux operating systems • Experience in regulated or secure environments • Availability for 24/7 on-call support Preferred Certifications AWS Certified Solutions Architect – Associate Microsoft Certified: Azure Administrator Associate CompTIA Security+ or similar security certification Linux Professional Institute Certification (LPIC-1) or Red Hat Certified System Administrator (RHCSA) AWS Certified SysOps Administrator – Associate Microsoft Certified: Windows Server Hybrid Administrator Associate ITIL v3/v4 Foundation Interested candidates, please send your CVs on as@tg-hr.com Regret to inform that only shortlisted candidates will be notified. CEI: R1988671 EA License: 14C7275