Content ManagerAre you a strategic thinker and passionate about delivering solutions to clients? You have found the right team. As a Content Manager within the Commercial Banking Sales division of our Commercial and Investment Bank, you will play a crucial role in ensuring the accuracy and compliance of product sales materials, proposals, and various content across multiple platforms. Your efforts will contribute to generating new revenue and retaining existing clients. You will oversee administrative functions within the team's Workfront system, manage project details for content review cycles, upload new or updated content to various content management systems, and handle the team's mailbox. You will independently manage content projects from inception to completion, ensuring content is validated for accuracy, compliance, and proper positioning within our content management system.Job Responsibilities:Collaborate with subject matter experts to manage and enhance standard content for client-facing documents, including RFPs and product sales materials, across multiple content management systemsOversee content review cycles to ensure regular updates and maintain content accuracyHandle ad hoc updates and corrections to content as neededMake independent decisions guided by established policies and practicesDemonstrate advanced knowledge of assigned products and a broad understanding of all treasury services products and processesWork closely with subject matter experts to create and manage content effectivelyRequired Qualifications, Capabilities and Skills:3+ years of experience in sales, implementation, or support of treasury management or commercial card services, or equivalent experience in technical, business, or proposal writing, in banking/treasury services products. A college degree (BA or BS) is requiredProven experience in content managementExcellent business writing, communication, grammar, interpersonal, and organizational skillsAbility to coordinate work across multiple product teams and partners to drive progressStrong ability to interact, influence, and communicate effectively at all organizational levelsProficiency in Microsoft Word and PowerPoint at an intermediate to advanced levelHigh level of independence, energy, and integrity, with respect for diverse opinions and styles, and accountabilityPreferred Qualifications, Capabilities and Skills:Understanding of Workfront administration and reporting featuresProject management skills are a plusIn-depth knowledge of treasury services or commercial card products and servicesExperience with Adobe Experience ManagerJPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
