About the position
As a Live Scan Technician , you’ll be the on-site point person delivering Live Scan fingerprinting services at NNA seminars in accordance with Department of Justice guidelines, while also supporting on-site sales of NNA products. This role is ideal for someone who enjoys being out in the field since you’ll be on the road frequently , traveling to seminar locations throughout the greater Los Angeles area. A full-time, flexible schedule is required, with open availability Monday through Saturday. At the National Notary Association, our culture believes that this should be everyone's "Best Job Ever", as evidenced by the many employees with a long tenure at the NNA. We offer a robust benefits program, including a free medical coverage option for employees. In addition to paid time off, Company holidays, and several employee events throughout the year, you will also benefit from a 401(k) plan with Company match and annual Profit Sharing.
Responsibilities
• Provide Live Scan services (includes fingerprint scans and passport photos) at NNA seminars as scheduled
• Frequent travel to NNA Seminars, with some overnight travel as needed
• Manage customer service items on-site (taking payments, going over client orders)
• Generate records/logs for each seminar and send to coordinator per requirements
• Work with seminar training staff to resolve customer service issues
• Monitor supply needs (i.e., photo paper/ink, batteries) and provide adequate feedback to coordinator when supplies are needed
• Properly maintain and store Live Scan equipment
• Contribute to a positive working environment making this the Best Job Ever for self and others
Requirements
• Diploma or equivalent
• Current Live Scan certificate or the ability to obtain one including a background check in accordance with Department of Justice guidelines to perform Live Scan services
• Excellent customer service skills and the ability to work with the public
• Ability to multi-task in a fast-paced environment
• Valid driver’s license and car insurance, as well as reliable transportation to travel to seminar locations is required
• Reliable at-home internet connection to perform work related duties as needed.
• Ability to work both independently and with a team, as well the ability to self-motivate
• Must be computer savvy including MS Office, email, web-based programs, software applications, etc.
• Must be able to work a flexible schedule, Monday – Saturday, with some overnight travel
• Ability to lift/carry/push/pull up to 25 lb. frequently for Live Scan equipment
• Ability to drive and commute for long periods as needed.
• Must be able to lift/push/pull up to 25 lb. for equipment in and out of seminar presentations.
• Interested candidates must submit a resume/CV to be considered
• Must be willing to submit to a background investigation including Motor Vehicle Record (MVR)
• Must have unrestricted work authorization to work in the United States
Benefits
• free medical coverage option for employees
• paid time off
• Company holidays
• employee events throughout the year
• 401(k) plan with Company match
• annual Profit Sharing
