Primary Skills
• Installation/Configuration/Troubleshooting of Linux Operating system
• Excellent Troubleshooting Skills on Linux and Vmware Operating System and hardware platform
• Experience in Architecture/Design of Linux Server Infrastructure
• Good in Capacity Management.
• Experience in requirement gathering for any new project
• Experience in risk analysis for any projects
• Experience in requirement analysis and project plan preparation
• Excellent skills in Scripting, Automation of Installation (imaging).
• Experience in Migration/Upgrade of Linux OS
• Good troubleshooting knowledge on Linux OS, Samba, WMI, CRON, Time, etc
• Experience in Datacenter Operations, Managing security permissions, Backups and restoration.
• Excellent listening skills & ability to communicate clearly and fluently in English
• Flexibility to work in shifts for 24x7 support
• Hands on experience in Patch management life cycle
• Co-ordination with multiple stake holders / Third party Vendors for break-fix.
• Responsible for identification and mitigation of risks and vulnerabilities
• Prepare disaster recovery (DR) plan and demonstrate successful functioning of DR
• Support virtualization of Linux Servers using VMWare ESX, Xen, KVM or other similar hypervisor technology;
• Configure and maintain High Availability (HA) Servers and Hypervisors to support virtual Servers and virtual machines;
• Must be able to
• Lead the participate in outage calls
• Create the Standard Operating Procedure and update the knowledge database documentation whenever required
• Participate in daily/ weekly/ monthly/ customer / internal meetings and provide activities report.
• Follow Compliance and Regulation policy of TCS and Customer
• Understand the SLA and ensure the SLAs are met as per the TCS agreement with customer
• Keep the Inventory up to date for global locations
• Work with offshore team and ensure deliverables are delivered on time
Secondary Skills
• Good understanding of Incident, Asset, Problem and Change Management (ITIL Process)
