Core Skills & Responsibilities (Must-Have)
✔️ 7+ years of experience in enterprise infrastructure support within large organizations
✔️ Responsible for availability, performance, cost optimization, and risk management of infrastructure services
✔️ Ensure high availability / always-on (24x7) support for production and DR systems
✔️ Extensive hands‑on experience with RedHat OpenShift virtualization (KubeVirt)
✔️ Strong expertise in OpenShift administration, upgrades, resiliency, and multi-master HA environments
✔️ Deep experience with Kubernetes & OpenShift orchestration, scheduling, scaling, and blue‑green deployments with zero downtime
✔️ Strong experience with VMware, Oracle Linux Virtual Manager (OLVM), and virtualization platforms
✔️ Advanced Linux system administration (RedHat, Unix, Solaris, NIX) with 5+ years hands‑on experience
✔️ Excellent Linux troubleshooting and complex incident diagnosis skills
✔️ Provide Level 2 support for incidents and problem tickets while meeting SLA commitments
✔️ Strong experience with incident management, problem management, and service quality
✔️ Hands‑on experience with Disaster Recovery, DR testing, failover/failback activities, and runbook updates
✔️ Implement and maintain backup & recovery, capacity management, and license management
✔️ Extensive experience with Shell scripting, Ansible, Jenkins, Terraform, and ArgoCD
✔️ Build and maintain automation and CI/CD pipelines
✔️ Strong knowledge of TCP/IP‑based services (DNS, DHCP, HTTP, FTP, SSH, SMTP, etc.)
✔️ Good understanding of storage concepts and network protocols
✔️ Perform OS patching and hardware firmware upgrades following change management procedures
✔️ Ensure compliance with IT security policies, audits, and approved security standards
Preferred / Good to Have
➕ Experience with RedHat Satellite and Spacewalk
➕ Knowledge of OS patching strategies, firmware upgrades, and root cause analysis
➕ Relevant industry certifications (Linux, RedHat, VMware, ITIL)
➕ Strong interpersonal, communication, and stakeholder management skills
➕ Proven team player with a continuous improvement and innovation mindset
