A technology company focusing on supply chain solutions is seeking a detail-oriented Specialist to join their Product Support team in Chicago, IL. This role involves providing advanced technical support for B2B SaaS products, troubleshooting complex issues, and owning the internal documentation strategy. Ideal candidates possess a Bachelor's degree, 2+ years of technical support experience, and strong analytical skills. The company offers competitive compensation, including stock options, and a collaborative work environment with flexible work arrangements.
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