Dice is the leading career destination for tech experts at every stage of their careers. Our client, ProCorp Systems Inc., is seeking the following. Apply via Dice today!
Java Production Support lead
Jersey City, NJ (Need local only)
FTE only
Key Responsibilities
Technical & Application Support Leadership
• Lead L2/L3 production support for Java/Spring Boot microservices-based applications
• Own incident, problem, and change management for supported applications
• Perform root cause analysis (RCA) and drive permanent fixes
• Ensure application availability, performance, resiliency, and security
• Guide the team on microservices design, troubleshooting, and optimization
• Support database operations and performance tuning on Oracle and PostgreSQL
Scrum & Delivery Leadership
• Lead a Scrum team operating in a support + continuous delivery model
• Facilitate Agile ceremonies (stand-ups, sprint planning, retrospectives)
• Manage sprint commitments for support, defect fixes, and minor enhancements
• Balance BAU support with tech debt remediation and automation initiatives
• Ensure adherence to Agile, ITIL, and SDLC best practices
Onshore Offshore Coordination
• Act as the bridge between onshore stakeholders and offshore teams
• Plan and manage follow-the-sun support and on-call rotations
• Ensure clear communication, handoffs, and documentation
• Mentor and coach offshore engineers to improve technical and domain maturity
DevOps & Operational Excellence
• Collaborate with DevOps teams on CI/CD pipelines, monitoring, and alerts
• Improve observability using logs, metrics, and tracing tools
• Drive automation for deployments, testing, and operational tasks
• Ensure compliance with SLA, SLO, and audit requirements
Stakeholder Management
• Communicate incident status, risks, and remediation plans to stakeholders
• Partner with Product Owners and Architects on roadmap alignment
• Provide leadership updates on support metrics and operational health
Required Qualifications
Technical Skills
• Strong hands-on experience with Java, Spring Boot, and Microservices
• Experience supporting production systems using Oracle and PostgreSQL
• Solid understanding of REST APIs, distributed systems, and cloud-native architectures
• Experience with Linux/Unix, logging, monitoring, and troubleshooting
• Familiarity with CI/CD tools (Jenkins, Git, Maven/Gradle, etc.)
Agile & Support Experience
• 8+ years of overall IT experience with 3+ years in a Lead role
• Proven experience leading Scrum teams in application support environments
• Strong knowledge of ITIL processes (Incident, Problem, Change)
• Experience working in onshore offshore delivery models
