Front End Supervisor

Chicago 5 days agoFull-time External
Negotiable
Front End Supervisor Company Overview: Walmart is a global retailer committed to providing outstanding customer service and maintaining a safe, welcoming store environment. Ensuring every customer interaction is positive and efficient. This role supports Walmart’s mission to help customers save money and live better by delivering excellent service at the point of sale. Role and Responsibilities of Front End Supervisor: You will lead associates in providing exceptional customer service, maintaining compliance, and ensuring smooth front-end operations. You will create a positive environment where associates can deliver a welcoming experience to all customers. Lead front-end associates to greet, smile, and thank customers, ensuring a positive shopping experienceOversee processing of returns, refunds, and financial transactions accurately and efficientlyMaintain compliance with store policies and safety standards while supporting team operationsAssist in scanning items, explaining prices, bagging purchases, counting cash back, and maintaining cleanliness of the checkout areaMonitor associate performance and provide guidance to improve service qualitySupport cart and janitorial tasks as needed, including gathering carts, operating equipment, and maintaining restrooms, salesfloor, and parking lot cleanlinessFoster a positive attitude and collaborative team environment, especially during peak hours and busy seasonsRequired Skills and Experience of Front End Supervisor: Positive attitude with strong customer service skillsAbility to stand for long periods and manage multiple tasks simultaneouslyLeadership skills to guide and support front-end associatesAttention to detail in maintaining cleanliness and operational compliancePreferred Qualifications: Experience in retail, customer service, or supervisory rolesFamiliarity with front-end store operations and janitorial responsibilitiesCompensation and Benefits of Front End Supervisor: Hourly wage: $20.00 - $33.00/hr (actual rate meets or exceeds minimum wage)Additional performance-based incentive awardsHealth benefits including medical, vision, and dental coverageFinancial benefits including 401(k), stock purchase plan, and company-paid life insurancePaid time off including PTO, parental leave, family care leave, bereavement, jury duty, and votingAdditional benefits including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursementAbout Walmart: Walmart, Inc. is committed to creating a safe, inclusive, and drug-free workplace. The Walmart values diversity and promotes teamwork, learning, and growth. Associates are supported with resources and benefits that help them thrive while contributing to Walmart’s mission of helping people live better. Jobs at Walmart Near You: Searching for Walmart jobs near me, jobs at Walmart near me, or jobs hiring near me? Walmart offers part-time and full-time jobs across retail stores, pharmacies, bakeries, distribution centers, and support teams. Common roles include cashier, stocking, warehouse, pharmacy technician, bakery, optical, maintenance, and management positions. Explore Walmart careers near you and complete the Walmart job application online to find available job openings. FAQ's: Q: What is a front end supervisor? A: A front-end supervisor oversees daily store operations, manages staff, and ensures smooth customer service at the front of the store. Q: What do front-end managers do? A: Front-end managers supervise public areas, train staff, organize displays, and assist customers to ensure an efficient shopping experience. Q: What is another name for a front end supervisor? A: This role can also be called a Frontend Manager or Merchandising Supervisor, depending on the company. Q: What skills do you need to be a front end manager? A: Important skills include customer service, communication, leadership, team management, and proficiency with POS systems.