Requirements
• Experience leading hands-on projects from A to Z in a production environment, preferably client-facing,
• 5+ years of previous experience building web applications from scratch using TypeScript/Node.js/React,
• Previous experience in Full-stack development,
• Background in Solution Architecture or Software Engineering with a strong grasp of AI/LLM workflows and systems thinking,
• Experience navigating C-suite relationships and the ability to influence executive decision-making in ambiguous environments,
• Entrepreneurial, fast-moving, and focused on long-term impact rather than just immediate fixes
What the job involves
• As a Forward-Deployed Engineer in the Services organization, you'll be a key technical partner for our most strategic customers,
• Your focus is high impact: driving AI transformation, help drive growth for our strategic customers and translating real world complexity into product insights,
• You will deeply embed with a single high value customer, working with C-level and technical teams to architect solutions that redefine their work,
• You'll lead customer transformations leveraging AI capabilities in complex, mission critical use-cases. You'll own the full cycle of a delivery from understanding customer needs and business pains, architecting and designing their solution, build, and roll it out to the teams,
• This foundational role will help define the future of forward-deployed engineering at monday.com,
• As a monday.com Forward-Deployed Engineer, you will drive strategic transformation, AI adoption, and product strategy, directly impacting revenue, roadmap, and customer trust,
• You will partner deeply with one strategic customer, advising executives on AI-driven operational change, and feeding insights back to the product team,
• This autonomous role offers high visibility and the chance to define its future,
• While you may prototype, your main leverage is through architecture, judgment, and influence, connecting customer reality to product direction,
• Strategic Transformation: Embed with C-level stakeholders to architect end-to-end AI solutions and scalable workflows that solve complex business pains,
• Cross-Functional Leadership: Partner with Sales and CS as a technical authority to guide account strategy and translate customer needs into Product Requirement Documents (PRDs),
• Implementation Excellence: Act as the platform expert—designing sophisticated configurations, prototyping custom scripts, and overseeing the narrative from pilot to full rollout
