Forward Deployed Engineer (Strategic Deployments)

New York 10 days agoFull-time External
Negotiable
Requirements Experience leading hands-on projects from A to Z in a production environment, preferably client-facing,5+ years of previous experience building web applications from scratch using TypeScript/Node.js/React,Previous experience in Full-stack development,Background in Solution Architecture or Software Engineering with a strong grasp of AI/LLM workflows and systems thinking,Experience navigating C-suite relationships and the ability to influence executive decision-making in ambiguous environments,Entrepreneurial, fast-moving, and focused on long-term impact rather than just immediate fixes What the job involves As a Forward-Deployed Engineer in the Services organization, you'll be a key technical partner for our most strategic customers,Your focus is high impact: driving AI transformation, help drive growth for our strategic customers and translating real world complexity into product insights,You will deeply embed with a single high value customer, working with C-level and technical teams to architect solutions that redefine their work,You'll lead customer transformations leveraging AI capabilities in complex, mission critical use-cases. You'll own the full cycle of a delivery from understanding customer needs and business pains, architecting and designing their solution, build, and roll it out to the teams,This foundational role will help define the future of forward-deployed engineering at monday.com,As a monday.com Forward-Deployed Engineer, you will drive strategic transformation, AI adoption, and product strategy, directly impacting revenue, roadmap, and customer trust,You will partner deeply with one strategic customer, advising executives on AI-driven operational change, and feeding insights back to the product team,This autonomous role offers high visibility and the chance to define its future,While you may prototype, your main leverage is through architecture, judgment, and influence, connecting customer reality to product direction,Strategic Transformation: Embed with C-level stakeholders to architect end-to-end AI solutions and scalable workflows that solve complex business pains,Cross-Functional Leadership: Partner with Sales and CS as a technical authority to guide account strategy and translate customer needs into Product Requirement Documents (PRDs),Implementation Excellence: Act as the platform expert—designing sophisticated configurations, prototyping custom scripts, and overseeing the narrative from pilot to full rollout