JLUXLABEL
Ecommerce Manager
Chatsworth, CA | Full-Time | In-Office
Fashion / DTC Ecommerce
About JLUXLABEL
JLUXLABEL is a Los Angeles–based women’s fashion brand known for modern minimalism and timeless, attainable luxury. We design elevated wardrobe essentials that inspire confidence and effortless everyday style. As a digitally driven, direct-to-consumer brand, our ecommerce experience is at the core of how we connect with customers and drive growth.
As we continue to scale, we are seeking an experienced, highly motivated Ecommerce Manager to own the performance, optimization, and day-to-day execution of our Shopify storefront. This role is critical to delivering a seamless, high-converting shopping experience that reflects the JLUXLABEL brand and supports our long-term growth.
The Role
The Ecommerce Manager is responsible for driving on-site performance through best-in-class execution, thoughtful merchandising, and data-driven optimization. Sitting at the intersection of Marketing, Operations, and Customer Experience, this role translates strategy into a polished, efficient, and revenue-generating ecommerce experience.
This is a hands-on, ownership-driven position ideal for someone who understands how to scale a fashion ecommerce business through strong fundamentals, attention to detail, and continuous improvement across the full customer journey.
What You’ll Do
Ecommerce Performance & Conversion Optimization
• Own the day-to-day performance of the Shopify site
• Optimize homepage, collection pages, PDPs, cart, and checkout
• Drive improvements in conversion rate, AOV, and overall funnel efficiency
• Identify friction points across the customer journey and implement solutions
• Plan, prioritize, and execute CRO tests and site enhancements
• Partner closely with Marketing to ensure traffic lands on high-converting, on-brand experiences
Merchandising & Product Execution
• Manage collection structure, product sequencing, and on-site merchandising
• Ensure best-sellers, seasonal drops, and key campaigns are clearly and effectively surfaced
• Partner with Operations to align inventory availability with site visibility
• Support margin, sell-through, and inventory goals through thoughtful merchandising decisions
• Maintain clean, accurate, and optimized product pages at all times
Campaign & Launch Execution
• Own on-site execution for promotions, product drops, and brand launches
• QA all site updates, campaigns, and integrations prior to launch
• Ensure landing pages align with paid media, email, and SMS initiatives
• Coordinate closely with Marketing on timing, messaging, and execution
Analytics & Reporting
• Track and report on core ecommerce KPIs, including revenue, conversion rate, AOV, and funnel performance
• Monitor funnel drop-off and checkout completion
• Translate performance data into clear insights and actionable recommendations
• Deliver weekly and monthly performance reporting to leadership
Customer Experience Alignment
• Review CX feedback, returns data, and customer pain points
• Improve on-site clarity around sizing, fit, shipping, and FAQs
• Reduce avoidable CX tickets and returns through better UX, content, and site structure
• Partner with Customer Experience to continuously improve the end-to-end shopping journey
Tech Stack Ownership
• Own and optimize ecommerce tools and apps (reviews, search, bundles, CRO tools, etc.)
• Evaluate and implement tools that improve performance or operational efficiency
• Ensure site speed, stability, and reliability
• Act as the internal owner for Shopify and all related integrations
What We’re Looking For
• 3–6+ years of ecommerce or DTC experience (fashion or apparel strongly preferred)
• Strong Excel skills required (comfortable with large spreadsheets, formulas, filters, and data validation)
• Strong, hands-on experience managing Shopify storefronts
• Proven track record of improving conversion rate and funnel performance
• Highly analytical with strong business and merchandising judgment
• Comfortable working cross-functionally with Marketing, Operations, and CX
• Detail-oriented, proactive, and ownership-driven
• Able to move quickly in a fast-paced environment without sacrificing quality
• Based in Los Angeles and available to work in-office in Chatsworth, CA
What Success Looks Like (First 6–12 Months)
• Measurable improvements in conversion rate and checkout completion
• Cleaner, more effective product and collection pages
• Strong, reliable execution of campaigns and launches
• Clear visibility into funnel performance and optimization opportunities
• Reduced reliance on discounting through improved UX and merchandising
Growth Path
This role has a clear path to Ecommerce Director as:
• Revenue scales
• Team size grows
• Strategic ownership expands
Why You’ll Love Working Here
At JLUXLABEL, ecommerce is a core growth driver—not an afterthought. You’ll work closely with a collaborative, fast-moving team and have direct ownership over the online shopping experience. This is an opportunity to make a real impact at a growing fashion brand where execution, quality, and brand experience matter.
Perks & Benefits
• Health benefits (medical, dental, vision)
• 401(k) with employer match
• Paid time off and holidays
• Employee discounts on JLUXLABEL products
• Monthly catered lunches and snacks at HQ
• Team events and brand activations
• Creative, collaborative, in-office work environment
Our Commitment
JLUXLABEL is committed to building an inclusive workplace that values diverse perspectives and backgrounds. We encourage applicants from all walks of life to apply.
