Analyze business requirement (BRD) and review functional / technical specification (FS) shared by vendorPrepare Requirement Traceability Matrix to map Requirement with Deliverable tracked under FSEnsure deliverable is in compliance to functional specification Timely and effective communication with Internal and External stakeholdersRegular Status updates to Key StakeholdersMonitor deployment of modules independently as per pIan / SLAsProvide lead support during acceptance testing, implementation, and training for assigned modulesPrepare/verify production transfer documentation.
Perform root cause analysis (RCA) arising from production system disruption and gather required information and logs from the system for investigation.
Vendor co-ordination and follow up with vendor for resolution and closure of the issues.
Document results of tests and program specifications/ Technical Architecture documentation.
Get the fix tested by users and take appropriate actions to move the change in Production with TPS team.
Knowledge transfer to the RTB team for post-production support.
