A prominent fintech company in Dubai seeks a meticulous Customer Support QA Analyst to ensure high-quality interactions between their support team and users.
You will monitor support tickets, live chats, and emails for compliance with internal standards and customer satisfaction.
The ideal candidate has at least 2 years of QA experience in customer support, with strong analytical skills and familiarity with crypto platforms.
This role is essential in shaping a top-tier support experience in the rapidly evolving crypto and blockchain space.
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