• Attractive Salary
• Medical Benefits
• Insurance Benefits
Responsibilities:
• Architect, design, and oversee end-to-end implementation of CRM systems tailored to banking needs
• Guide the integration of top-tier CRM systems with existing banking infrastructure, including core banking systems and customer data platforms
• Lead data platform implementation efforts, including data warehousing, ETL pipelines, and data governance practices
• Mentor and supervise technical teams, promoting best practices in software development and system integration
• Collaborate with product owners and business analysts to translate business requirements into technical specifications
• Conduct technical risk assessments and ensure scalability, performance, and security of implemented solutions
• Provide technical expertise during vendor selection, proof of concepts (PoCs), and solution evaluations
• Manage technical documentation, system design diagrams, and implementation standards
Requirements:
• University degree or equivalent, with minimum of 8 years of relevant technical experience with a focus on enterprise-level software implementations
• Minimum of 5 years of hands-on experience implementing leading CRM solutions within complex banking environments
• Proven expertise in delivering data platform solutions, including data integration, governance, and analytics capabilities
• Strong background in system integration, API management, and middleware technologies
• Solid understanding of cloud architecture and microservices-based design; experience in these areas is highly advantageous
• Relevant certifications in CRM platforms or data technologies are preferred
• Practical experience with Agile/Scrum methodologies and DevOps practices, demonstrating the ability to thrive in dynamic, iterative development environments
• Demonstrated excellence in analytical thinking and problem-solving, with a strong ability to simplify complex IT processes and deliver effective, data-driven solutions
• Outstanding communication skills, with the capability to clearly convey technical insights and recommendations to both technical and non-technical stakeholders
• Proven expertise in gathering, analyzing, and aligning IT business requirements with user needs and overarching organizational goals
• Strong collaborative mindset, with experience working across cross-functional IT teams, coordinating with both offshore and onshore resources, management, and external partners to ensure cohesive and aligned strategies
• Results-driven approach, consistently focused on achieving objectives within defined timelines and budget constraints
• Solid understanding of risk management principles, with the ability to proactively identify and mitigate potential IT-related risks
• High adaptability to evolving business and technology landscapes, maintaining engagement and performance throughout all phases of project lifecycles
• Bilingual proficiency in English and Cantonese, with excellent verbal and written communication skills
• Exceptional stakeholder management and presentation capabilities, fostering strong relationships and delivering impactful communications
Please send your application DIRECTLY to Fubon Bank (Hong Kong) Limited, Human Resources Management Group via email: [via CTgoodjobs Apply Now] with full resume quoting the above reference no.
For other vacancies, please visit our website: www.fubonbank.com.hk
• All personal data provided by job applicants will be used for recruitment purposes only in accordance with the Bank’s Personal Data Information Collection Statement, a copy of which is available on our website: http://www.fubonbank.com.hk/web/html/sh_careers_e.html
