CPQ Technical Lead - United States

We're looking for a CPQ Technical Lead - United States This role is Hybrid, Dublin, CA Office The IT Product Owner – Quote to Contract owns the end-to-end business processes and systems supporting Opportunity, Quoting, Pricing, Product Configuration, Contracting, Amendments, and downstream Billing & Revenue impacts. This role is critical to enabling scalable growth, deal velocity, pricing governance, and revenue accuracy. The Product Owner serves as the single point of accountability between business and technology, partnering deeply with Sales Ops, Revenue, Finance, Legal, Product & Pricing, and Engineering teams. The ideal candidate brings extensive hands-on experience in Salesforce CRM, CPQ, and CLM tools, coupled with strong business process expertise across the full Lead-to-Contract lifecycle in a SaaS, PE-backed environment. In this role you will… Strategic Partnership & Joint Roadmap Ownership • Build strong, trusted partnerships with: • Sales Operations & RevOps • Revenue Accounting & Finance • Deal Desk & Legal • Service Operations • Product & Pricing teams • Develop and manage a joint QTC roadmap with: • Shared accountability • Clear prioritization • Measurable business outcomes (speed, accuracy, automation, controls) • Operate with a PE mindset, balance speed, control, and ROI. End-to-End Business Process Ownership • Own and optimize Lead-to-Quote-to-Contract processes including: • Lead and opportunity lifecycle • Product catalog & pricing strategy • Configuration & bundling • Discounting & approvals • Contract lifecycle management (CLM) • Amendments, renewals, co-terming • Downstream billing and revenue implications • Drive simplification, standardization, and automation across workflows. Requirements, Use Cases & Business Sign-Off • Partner with Operations teams to: • Define end-to-end business requirements • Document detailed, unambiguous use cases • Identify edge cases, dependencies, and control points • Translate requirements into clear user stories and acceptance criteria. • Lead formal reviews and obtain business sign-off before development begins. Technology Delivery & Single Point of Contact • Act as the single point of contact for build, QA, and DevOps teams. • Represent business intent throughout design, build, and deployment. • Partner with architects to ensure: • Scalable Salesforce CRM, CPQ, and CLM solutions • Performance, security, and compliance standards • Ensure solutions align with enterprise architecture and PE governance expectations. Testing, Certification & Quality Ownership • Certify releases and formally sign off that delivery meets business requirements. • Ensure: • Test cases fully trace back to documented requirements • All critical scenarios are validated • Defects are prioritized and resolved • Own end-to-end testing strategy including: • Functional testing • Integration testing • User Acceptance Testing (UAT) SOPs, Documentation & Enablement • Partner with Operations and Enablement teams to: • Deliver training to end users • Support change management and adoption • Ensure consistent execution across Sales and Operations teams • Create and maintain: • SOPs • Process flows • Functional documentation Post-Deployment & Production Readiness • Perform smoke testing following releases or data migrations. • Validate system stability and business continuity. • Communicate clearly with stakeholders on: • Release outcomes • Risks and mitigations • Next steps and optimization opportunities • Ensure smooth handoff to production support. You Have What It Takes If You Have… • 10+ years of experience in IT Product Management / Business Analysis/ Enterprise Applications • Extensive hands-on experience with: • Salesforce CRM (Sales Cloud) • Salesforce CPQ • CLM tools (DocuSign CLM, Ironclad, Conga, Icertis, or similar) • Proven experience owning Lead-to-Quote-to-Contract processes in SaaS • Experience working in Private Equity–backed or highly metrics-driven environments • Deep understanding of: • SaaS subscription and usage-based models • Pricing, discounting, and approvals • Contract lifecycle management • Amendments, renewals, co-terming • Billing and revenue impacts • Strong ability to bridge business process and system design • Excellent stakeholder management and communication skills • Strong documentation and analytical capabilities • Ability to drive clarity in ambiguous environments • Comfortable operating with executive visibility and accountability • Agile / Scrum experience required Extra dose of awesome if you… • Experience in $500M–$2B SaaS companies • Exposure to revenue recognition concepts (ASC 606) • Experience with integrations (MuleSoft, Workato) • Salesforce CPQ or Product Owner certifications • Experience supporting global sales organizations Our Culture Spark Greatness. Shatter Boundaries. Share Success. Are you ready? Because here, right now – is where the future of work is happening. Where curious disruptors and change innovators like you are helping communities and customers enable everyone – anywhere – to learn, grow and advance. To be better tomorrow than they are today. Who We Are Cornerstone powers the potential of organizations and their people to thrive in a changing world. Cornerstone Galaxy, the complete AI-powered workforce agility platform, meets organizations where they are. With Galaxy, organizations can identify skills gaps and development opportunities, retain and engage top talent, and provide multimodal learning experiences to meet the diverse needs of the modern workforce. More than 7,000 organizations and 100 million+ users in 180+ countries and in nearly 50 languages use Cornerstone Galaxy to build high-performing, future-ready organizations and people today. Total Rewards At Cornerstone, we are dedicated to inspiring excellence and pushing boundaries in everything we do. Our compensation strategy is based on three fundamental principles: equitable pay, market-driven research, and skill-based appraisals. As part of our mission to share success and empower individuals to thrive in an ever-changing world, the listed salary range is just one element of Cornerstone’s comprehensive compensation package. This compensation package may also include annual bonuses, short- and program-specific awards depending on the role, and a comprehensive benefit offering. The disclosed salary range reflects the geographic differential based on the location of the position if applicable. The starting salary for the successful applicant will depend on several job-related factors, including education, training, experience, certifications, location, business needs, and market demands. This range is based on a full-time position and may be adjusted in the future. Join us in shaping the future of work — tomorrow, together. Experience flexibility and empowerment in your career at Cornerstone. The BASE salary range for this position is: 116300 - 186100 USD. Check us out on LinkedIn , Comparably , Glassdoor , and Facebook ! Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, religion, color, gender, sex, age, sexual orientation, gender identity, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com or +1 855 454 8433. Read the EEO is the Law poster here , and the supplementary poster here Read the Read the Pay Transparency Nondiscrimination Provision poster here