Our client, a trusted building materials supplier located in the Central–East End, is seeking a personable and hardworking Counter Customer Service Representative to join a collaborative and customer-focused team.
Duties may include, but are not limited to:
• Accurately enter customer orders into the system
• Communicate effectively with customers and suppliers to ensure smooth order flow
• Prepare, provide, and follow up on customer quotes
• Process orders from start to finish
• Generate invoices and complete related documentation
• Organize and maintain filing and paperwork
• Confirm inventory availability and coordinate stock pickup times
• Assist customers with inquiries and support as needed
• Perform other related duties as assigned
Required Skills and qualifications:
• Strong verbal and written communication skills in both English and French
• Minimum of 1 year of customer service experience, preferably in a counter or sales role
• Retail experience is also considered an asset
• Excellent time management skills with the ability to multitask effectively
• Friendly, outgoing, and approachable personality
• Detail-oriented and focused on achieving goals
• Ability to work collaboratively in a team environment
• Self-motivated with the ability to manage and complete tasks independently
Perks and benefits:
• Health and Dental benefits
• Pension Match
• Profit Sharing
• Great team dynamic
• Opportunities for professional and financial growth
• Career advancement and training opportunities offered
• Regular weekday hours (no evenings / weekends)
• Loyal repeat customers
• Free parking
The wage for this position ranges between $21.00 - $23.00 per hour, depending on experience. The ideal candidate is eager to learn and grow within an organization.
Schedule: Monday to Friday – 7:30am to 4:00pm.
If you are interested and believe you meet the specified qualifications, please reply to this ad with your Resume.
We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted.
Express Employment Professionals is an Equal Opportunity Employer.
Our selection process includes AI-enabled tools for screening based on keywords and minimum qualifications. A human decides who moves forward.
