Associate, Process Improvement; AI

Toronto 29 days agoFull-time External
Negotiable
Position: Associate, Process Improvement (AI Applications). Job Description Only CV's in English will be considered Key Responsibilities • Become a subject matter expert in all of our internal AI Applications and their capabilities. • Apply prompt engineering and prompt engineering frameworks to optimize AI output for different business needs. • Create marketing materials, including written copy, graphics, and presentations, to promote AI initiatives. • Create Documentation and User Guides on Internal AI Applications • Design Workflow Diagrams in Confluence, Draw.io, or Visio • Track work progress, issues, and milestones in Jira, ensuring projects remain on schedule. • Manage and follow up on projects, ensuring deadlines are met and deliverables are completed to standard. • Lead Intake Meetings for Process Improvement Projects • Develop and deliver AI and prompt engineering training sessions for internal teams. • Record and edit videos for training, marketing, and project updates. • Provide guidance on what AI can and cannot do, setting realistic expectations for stakeholders. • Collaborate across departments to ensure successful AI project implementation. Qualifications Required Qualifications • 3+ years of business analyst experience. Knowledge of process management methodologies such as BPM, Lean, Six Sigma, Agile etc. • 2+ years of experience in AI-related roles, digital marketing, or project coordination. • Demonstrated expertise in prompt engineering and familiarity with prompt frameworks. • Consulting Experience • Proven ability to train individuals and teams in AI tools and workflows. • Strong project management skills with hands-on Jira experience. • Proficiency in recording and editing videos (basic to intermediate). • Strong understanding of AI capabilities, limitations, and ethical considerations. • Excellent written and verbal communication skills for creating marketing materials and training content. • Ability to work cross-functionally and manage multiple priorities. Preferred Qualifications • Experience in AI marketing or technology adoption campaigns. • Familiarity with AI tools beyond chat-based models (e.g., image generation, speech-to-text). • Knowledge of agile workflows and sprint planning in Jira. • Basic graphic design or content creation skills. • Background in enterprise or corporate environments. • Experience working with RPA Solutions Additional Information