Hiring Path: - Open to the public Who May Apply/Clarification From the Agency: For USEFM: Actual FP salary is determined by Washington D.C. Open to: US Eligible Family Members (USEFM) Security Clearance Required: Secret/Confidential Clearance Appointment Type Intermittent Appointment Type Details: Marketing Statement: We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply. Summary: The work schedule for this position is: Intermittent (Irregular) Supervisory Position: No Relocation Expenses Reimbursed: No Travel Required: Not Required **Duties**: Basic Function of the Position: In a When-Actually-Employed (WAE) capacity, escort contractors and non-cleared personnel working at the Consulate General, including sensitive areas and at Consul General's residence. Some after hours and weekend work may be required. Provide short-term administrative/clerical support during staffing gaps or absences of Management Section employees. Provides Mail Room coverage during permanent employee’s absences. Secret clearance is required to work in certain areas and to perform certain duties. **Qualifications and Evaluations**: - Requirements: EXPERIENCE: One year experience in customer service dealing with general public is required. JOB KNOWLEDGE: Must have general knowledge of all Consulate sections. Knowledge of office procedures is required. General familiarity with FAM, FAH, and Mission policies. Must be security conscious. - Education Requirements: High School Diploma is required. - Evaluations: LANGUAGE: Level IV (Fluent) speaking/writing/reading English. This may be tested. SKILLS AND ABILITIES: Must be proficient in Microsoft Word, Excel, Outlook, and PowerPoint. Good typing skills are required. Must have valid US and Canadian current licenses and must have had a valid US driver's license for a minimum of five (5) years. Must have good spoken and written communication skills. Must be able to work flexible schedule sometimes at short notice. Well developed interpersonal skills. Able to remain at all times and know when to report questionable or suspicious situations to a higher authority. Incumbent must be legally able to drive in host country. **EQUAL EMPLOYMENT OPPORTUNITY (EEO)**: The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation. - Qualifications: All applicants under consideration will be required to pass medical and security certifications. **Benefits and Other Info**: - Benefits: - Agency Benefits: Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Canada may receive a compensation package that may include health, separation, and other benefits. For EFMs, benefits should be discussed with the Human Resources Office. The pay plan is assigned at the time of the conditional offer letter by the HR Office. - Other Information: For the current COVID-19 Requirements please visit the following link. HIRING PREFERENCE ORDER: 1. AEFM / USEFM who is a preference-eligible U.S. Veteran* 2. AEFM / USEFM 3. FS on LWOP and CS with reemployment rights** - IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given. **This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau. For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link. **How to Apply**: - How to Apply: - Required Documents: - Copy of Orders/Assignment Notification (or equivalent) - Residency and/or Work Permit - Passport copy - Proof of education - Hiring Manager requests copy of resume/CV - please upload to documents section as "other document" - DD-214 - Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable) - SF-50 (if appli