Snowflake empowers enterprises to realize their full potential—with a culture of impact, innovation, and collaboration. Snowflake is the ideal place for building big, moving fast, and taking technology—and careers—to the next level.
Opportunity
Account Engineer is a high‑impact, cross‑functional role designed to accelerate the customer journey from initial acquisition to successful platform adoption and expansion on the Snowflake AI Data Cloud. You will drive initial utilization, leverage modern AI‑powered tools and coding agents, and serve as the dedicated customer technical partner responsible for enabling technical adoption and activation of early‑stage customers.
Key Responsibilities and Deliverables
Strategic Ownership and Value Creation
Lead Your Account Micro‑Business: Own the technical success and consumption trajectory within your portfolio, driving adoption metrics and acting as the single point of contact for all customer needs.
Driving Outcome‑Based Utilization: Apply an outcome‑based selling mindset to customer engagements, focusing on how the Snowflake AI Data Cloud helps them solve complex data challenges and unlock maximum business value.
Strategic Advisory and Guidance: Serve as a trusted strategic advisor immediately following the initial contract close, guiding data strategy, technology stack integration, and ensuring a swift, successful activation of use cases.
Deliver Technical Value with AI: Deliver technical value efficiently by leveraging cutting‑edge AI‑powered development tools and automation to accelerate solutions and implementation guidance.
Technical Execution and Collaboration
Architectural Leadership: Provide customers with critical, Snowflake‑specific foundational guidance, including Architectural Best Practices, Workload Isolation, Warehouse Utilization, Resource Monitoring & Alerts, Budgeting, and RBAC/Security Setup.
Cross‑Functional Collaboration: Collaborate effectively with the Account Team to highlight risks, establish trusted relationships with internal Snowflake teams (e.g., Professional Services, Support), and external partners to orchestrate resources seamlessly.
Develop Scalable Programs: Create and deliver reusable, high‑impact programs such as Hands‑on Labs and webinars to educate a wide customer audience on platform features and industry best practices.
Technical Feedback Loop & Innovation: Operate as a key feedback loop from the field to influence future product development, working closely with Product Management and Engineering teams.
Expert Support and Triage: Efficiently triage a broad array of incoming customer inquiries, assist the field team with demos, troubleshooting, and identify opportunities to qualify potential business value for the Expansion team.
Required Qualifications
Technical Aptitude: Hands‑on experience with SQL is required.
Data & Cloud Knowledge: Strong foundational understanding and experience with data architecture, data analytics, and core concepts of major cloud platforms (AWS, Azure, Google Cloud).
Growth Mindset: A strong desire to learn, grow your technical skills, and become an expert in the Snowflake platform.
Communication Skills: Excellent written and verbal communication skills with the ability to communicate technical concepts clearly and effectively to diverse audiences.
Professional Skills: Ability to handle multiple projects simultaneously and possess Project Management skills to track, manage, and drive customers to an agreed‑upon timeline.
Education: University degree in computer science, engineering, mathematics, or related fields, or equivalent practical experience in a technical role.
Preferred Qualifications
SnowPro Core certification
Arabic Speaker
Proficiency in additional coding languages, particularly Python, Java, or Scala, especially in a data or application development context.
Experience with modern data technologies (e.g., CI/CD tooling, orchestration tools) or a basic understanding of Data Science concepts.
Prior experience or strong interest in leveraging AI‑powered development tools and coding agents to increase solution delivery efficiency.
Snowflake is growing fast and we’re scaling our team to enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
