Job Summary
We are seeking a skilled software developer to join our team. As a key member of the Customer Relationship Management (CRM) support group, you will be responsible for developing and supporting technical solutions for Fidelity Investments Canada.
Key Responsibilities
• Design, develop, and maintain system integrations with Salesforce using various APIs.
• Write and optimize backend code in Apex to extend Salesforce functionalities.
• Develop and configure event management tools, such as Marketo.
• Collaborate with stakeholders to ensure integration solutions meet business requirements.
• Provide technical support for integrated systems, troubleshooting issues and ensuring smooth data flow.
• Support Marketo-related initiatives, particularly concerning smart campaigns, webhooks, and administration.
• Complete required unit-testing and cooperate with other teams to ensure timely, efficient, and error-free implementation.
• Participate in planning and execution of CRM and Events Management tools upgrades and migrations.
Requirements
• 2+ years of experience with the Salesforce platform, emphasizing backend solutions (Apex and APIs) and system integration.
• Familiarity with data governance and security best practices.
• Experience developing in Java and Web Services Development.
• Solid experience with the full life cycle of software development.
• Strong leadership skills.
• Detail-oriented, with strong analytical skills.
• Customer service-oriented.
• Solid written and verbal communication skills; ability to effectively communicate technical concepts to business users.
• Self-starter with strong teamwork culture.
• General understanding of the financial services sector.
Nice to Have
• Hands-on experience with Marketo, especially concerning smart campaigns, webhooks, and administration.
• Experience with Salesforce Service Cloud development.
• Experience with Salesforce Financial Cloud development.
• Development experience with REST Web Services.
• Development experience in the Mutual Funds industry.
Benefits
We offer a diverse and inclusive work environment where you'll feel valued and supported to grow and develop your career. Our company is an equal opportunity employer committed to fostering a workplace free from discrimination.
