Senior UX Research Architect - Financial Services

Chicago 12 days agoFull-time External
Negotiable
Description The Remote UX Professional Architect Designer is a critical role focusing on UX Research for digital products, emphasizing both qualitative and quantitative methods. With a flexible and creative research approach, the ideal candidate will conduct and synthesize research into actionable insights that inform product and design decisions. This position requires a strong understanding of human-centered design, a collaborative spirit, and the ability to communicate findings effectively. Company Culture and Environment Our culture fosters collaboration and embraces ambiguity. We encourage a customer-centered mindset and value team members who work without ego, promoting the best practices in UX. Career Growth and Development Opportunities This position offers opportunities to work closely with UX and Product leaders, allowing for professional growth and development in a dynamic and transforming environment. Detailed Benefits and Perks • Flexible working hours • Remote work opportunities • Opportunities to conduct ethnographic field studies Compensation and Benefits • Competitive salary based on experience Why you should apply for this position today This role provides the chance to make a significant impact on customer experience and product design within a reputable organization. You will work collaboratively with cross-functional teams, bringing your expertise to the forefront. Skills • Expertise in UX Research methodologies including user interviews, usability testing, and surveys • Strong communication skills for presenting findings with clarity • Knowledge of best practices in research and human-centered design • Ability to adapt in a rapidly transforming environment • Experience in Financial Services / FinTech • Exceptional collaboration skills with various stakeholders Responsibilities • Collaborate with UX and Product leaders to plan and conduct research • Synthesize findings into actionable insights for product and design decisions • Cultivate a deep understanding of customer needs and behaviors • Align research activities with business strategy and impact • Promote best practices for user research Qualifications • 5+ years of experience in UX Research • Proven track record in a complex enterprise organization • Strong ability to present research findings and collaborate with stakeholders Education Requirements • Bachelor’s degree in UX Design, Human-Computer Interaction, or a related field Education Requirements Credential Category • Degree in a relevant field preferred Experience Requirements • Minimum of 5 years of experience in UX Research • Experience with ethnographic studies and travel to research sites required • Prior experience in Financial Services / FinTech necessary Why work in Chicago, IL Chicago is known for its rich culture, diverse career opportunities, and vibrant community. The city offers a dynamic work environment and an exceptional quality of life, with an array of cultural attractions, dining options, and recreational activities, making it an excellent place to live and work.