We're Hiring: Salesforce - CRM Support Product Owner! We are seeking a proactive and detail-oriented Mid-Level Support Product Owner to oversee and manage requests on Salesforce Products. The ideal candidate will have a background in software engineering or functional analysis, experience in managing live product operations, and a solid understanding of product ownership. This role is crucial in ensuring the stability, performance, and continuous improvement of our live digital assets.. Location: Dubai, United Arab Emirates Work Mode: Work From Office Role: Salesforce - CRM Support Product Owner Salary - 14000 AED What We Looking For: • Minimum 7+ years of experience. • Salesforce-certified Product Manager with 10+ years' of experience working in the Banking, Payments, Technology, Telecom, and Healthcare industries. • Expertise in CRM Implementation, Digital Transformation, Product Management, Requirement Analysis, Data Analytics, Business Process redesign, and Project Management. • Product owner with experience on Project Management and Salesforce Cloud Consultant. • Integrated Salesforce solutions with multiple data sources to deliver a customized suite of Salesforce applications using AGILE Methodologies for a large housing corporation based out of the US • Balanced multiple competing priorities, ensuring critical tasks were addressed promptly while maintaining overall project timelines • Collaborated with business stakeholders to gather requirements and customize Salesforce features for custom workflows SKILLS • Led Agile teams in the successful implementation of Salesforce CRM. • CRM: Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Marketing Cloud, Salesforce Data Cloud,Google Cloud Platform, CRM Analytics • MS Office Suite: MS Excel, PowerPoint, MS Visio, MS Project, MS Visio • DataVisualization: Power BI, Tableau • Planning Tools: Jira, ALM, VSTS Azure, TFS Confluence • Testing/Defect Tracking Tools: HPQC, Service Now, Postman, SOAP UI • Marketing tools: Agility Harmony, Agility Loyalty • Database: SQL, BigQuery • Experience in product management with a focus on live product operations and support within a large and complex organization. Proven experience on salesforce products : Sales and Service Cloud, Marketing cloud, data cloud. Background in software engineering with hands-on experience in managing and supporting live digital assets. Proficiency in agile methodologies and tools (e.g., Scrum, Kanban, Jira). Experience with incident management and resolution processes. APPLY AS SOON AS POSSIBLE! :) Job Type: Full-time Pay: AED13,000.00 - AED14,000.00 per month License/Certification: • Salesforce Certified (Required)

Salesforce - CRM Support Product Owner

Ceenex Global LLC