Position Title: Technical Analyst - Entry
Line of Business: Client Processing Services - Digital Operations - responsible for digitizing manual tasks.
Contract Duration: 12 months
Extension/FTE: yes for both
Remote/Hybrid: 1 day a month in office - the last Wednesday of the month (might change in the Spring when moved to CIBC square).
Number of Positions: 1
Schedule Hours: Mon-Fri 9-5, 37/5 hrs per week
Interview: 1 IV- MS Teams - with HM and team member - 30 min
Availability to interview: ASAP
Project: Day to day work
Team details: 8 team members - mainly FTEs
Who will the candidate be working with on a Daily basis. Working directly with the immediate team.
Key Responsibilities:
1. Execute and monitor Automation
o Execute Alteryx, Power Automate and BOT automation
o Monitor Automation
o Provide improvement ideas
o Work with department teams on new ideas
• *2. SharePoint Administration:
o Manage access requests and permissions for SharePoint.
o Support teams in utilizing SharePoint effectively for collaboration and data sharing.
3. Data Visualization and Reporting:
o Use Tableau and Power BI to create and maintain dashboards and reports that provide actionable insights.
o Collaborate with stakeholders to understand reporting needs and deliver solutions that meet business objectives.
• *4. Service Request Management:
o Work closely with the admin team to handle service requests, including access requests and support for Azure DevOps, SharePoint, Power Apps, and other tools.
o Ensure timely and accurate resolution of support ticket
Must haves:
1. Strong ability to manage timelines and meet deadlines effectively
2. Capable of executing pre-built automation processes from start to finish (no development required)
3. Proficient in Microsoft Office applications (e.g., Word, Excel, PowerPoint, Outlook)
Nice to have:
• Previous large organization experience
• Technical background would be beneficial
• Power Apps
• Power Automate
• Alteryx
• Azure DevOps Administration and Dashboard Management
Soft Skills:
• Strong communication skills
• Dependable
• Independent
Education and Certifications: nice to have BA
Job Types: Full-time, Fixed term contract, Freelance
Contract length: 12 months
Pay: $30.00-$32.00 per hour
Expected hours: 37.5 per week
Schedule:
• Monday to Friday
Experience:
• Power Apps : 1 year (required)
Work Location: Hybrid remote in Toronto, ON
Application deadline: 2025-07-11
Expected start date: 2025-07-28
