Dawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients.
We are currently seeking competent individuals to fulfill the role of Technical Analyst to join our dynamic team for our client, one of the major banks.
Location Address: Hybrid - – 2 days/week
Subject to change: 3–4 days onsite may be required based on business needs
Contract Duration: 12 months
Possibility of extension
Typical Day in Role:
• Provide infrastructure support (GCP, Azure) to the various Business Lines
• Project management of major initiatives
• Prepare reports with respect to stability of infrastructure
• Coordination of various support teams for major incidents
• Action ServiceNow tickets
• Firewall rule generation
• Participate in support meetings to determine issues and provide a resolution
Candidate Requirements/Must Have Skills:
1) 8+ years of relevant working experience in technical space, as a Technical Analyst and/or Engagement Specialist
2) 1-3+ years’ experience working with ServiceNow ticketing system
3) 5+ years’ experience with physical and virtual infrastructure support (on-premise)
4) Networking Experience
Nice-To-Have Skills:
1) Experience with Cloud (GCP, Azure)
Soft Skills Required:
• Self-sufficient, independent ability to work with minimal hand holding
• Strong communication skills
Education:
Bachelor’s or Diploma
