Job Summary
• Owning the product roadmap for designated product areas, overseeing end-to-end delivery of system and tool changes, and supervising implementation of the product roadmap.
• Identifying current pain points for BizTech stakeholders, promoting industry best practices, and maintaining data integrity and accuracy within platforms.
Responsibilities:
• Product Roadmap Ownership - Leading design, development, and implementation of Content Platform roadmap including headless CMS, Contentstack, and taxonomy platform, Graphite.
• Enable GAI Capabilities - Leading development of AI Assistant for Contentstack including personas, integrations, training, comms, and launch.
• Enable Visual Experiences - Rolling out Visual Builder, Composable Studio, and Component Library to drive adoption for simplified content authoring in Contentstack.
• Supervising end-to-end delivery of system and tool changes, ensuring quality and timely delivery.
• Stakeholder Management - Identifying and addressing current pain points, socializing industry best practices, and prioritizing project pipelines in collaboration with stakeholders.
• Automation - Driving automation initiatives to reduce manual processes and improve operational efficiency across core business functions including Contentstack Automate capabilities.
• Data Integrity - Designing and implementing effective data management strategies, including data cleansing, deduplication, and migration.
• Industry Trends - Staying updated with latest platform features, best practices, and industry trends to proactively identify opportunities for enhancements.
• Business Process Improvement - Crafting and suggesting future-state business processes, and leading implementation of these suggestions.
• Expertise and Mentorship - Acting as company-wide expert in relevant functional tools and applications, mentoring junior team members, and providing guidance on development and delivery.
• Architecture and Design Reviews - Collaborating on architecture and design reviews, offering necessary guidance to ensure development guidelines are followed.
• User Management - Managing user and RCAC management of Contentstack and Graphite environments, providing guidance to operations teams to provision/deprovision users, maintaining content governance.
• Integration Delivery - Delivering Contentstack Marketplace integrations via configuration.
• Team Collaboration - Working closely with Program Manager, Systems Engineer, and System Architect to drive technical implementation of strategic goals, ensuring robust system integrations, and fostering a culture of innovation and process efficiency while bridging architecture designs with practical execution.
Requirements:
• 10+ years of professional experience with proven enterprise-grade systems implementations, IT consulting or similar field leveraging advanced platform integrations.
• Minimum of 3 years of experience using Contentstack headless CMS.
• Experience with taxonomy platforms, preferably Graphite or other enterprise structured metadata taxonomy platforms.
• Experience with Contentstack's Visual Builder, designing and developing and launching content models and custom components to streamline and scale content authoring.
• Experience implementing Contentstack's Automate solution to migrate team from coded to configured content automations.
• Experience researching and implementing custom applications from the Marketplace from research, to design and implementation.
• Experience with Contentstack Personalize capabilities to provide tailored persona-based user experiences as well as A/B testing capabilities.
• MS/MBA) in Business, Computer Science, or related fields preferred.
• Demonstrated experience designing and implementing custom business solutions and integrations using enterprise platforms including Contentstack and taxonomy platforms, with Graphite as preferred platform.
• Deep knowledge of data modeling, business intelligence tools (e.g., Tableau, Looker), and enterprise reporting best practices.
• Adept at leading complex projects, simplifying technical concepts, and promoting operational excellence.
• Proficient in designing and implementing data management strategies to ensure data integrity.
• Demonstrates expertise partnering with engineering to develop complex data architectures with SaaS platforms including Contentstack, Graphite as well as custom tooling/services to deliver capabilities required by forward-thinking stakeholders.
