We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
What you'll be doing
As a Director, Quality Assurance and Transformation you will join CIBC’s Personal and Small Business Banking Products department and will be responsible for managing and governing the delivery of Quality Assurance and Quality Control services in support of Business Banking and CAM Technology.
- At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview._
How You’ll Succeed
- Relationship Management: Manage relationships with delivery areas and business partners; interface and maintain communications, monitor business and technology developments and provide on-time response and support. Proactively manage offshore vendor relationships for project resources to ensure effective utilization.
- Strong Leadership: Be a bold and authentic leader who is passionate about developing and coaching to bring out the best in people. Direct, motivate, develop, and manage the performance of the management team and key staff.
Who You Are
- You can demonstrate experience in Building, and managing effective teams in a matrix full-time/onshore/offshore model. You have experience managing an operating budget of approximately $1-2 million, and a capital budget of approximately $3-5million.
- It’s an asset if you have the ability to make judgments regarding the ongoing viability of a test phase or strategy based on the ability to deliver upon agreed functionality within the approved budget and schedule. It is an asset if you have experience within an Agile environment.
- You embrace and champion change: You’ll continuously evolve your thinking and the way you work in order to deliver your best. You empower and enable your team to make continuous improvements, go above and beyond, and deliver results.
- You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of a team that enjoys working together to create a shared vision.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions
What you need to know- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. Job Location
Toronto-81 Bay, 17th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Quality Assurance (QA)
