Training Centre Administrator

About The Role Training Centre Administrator (Receptionist) Location: London – International House (next to the Tower of London) Schedule: On-site, Monday to Friday, 8:00 am – 5:00 pm Contract: Full-time, 40 hours per week About the Role Join QA as a Training Centre Administrator, where you’ll be the first point of contact for our flagship London training centre and staff office. You’ll deliver exceptional reception and administrative support, ensuring every visitor and colleague experiences a professional, welcoming environment. What You’ll Be Doing • Greet and register visitors, learners, and colleagues • Manage day-to-day admin tasks to maintain a high-quality customer experience • Coordinate couriers, order supplies, and arrange maintenance when needed • Keep the centre looking pristine and inviting • Investigate and report any no-shows for scheduled events • Act as a helpdesk for trainers, learners, and colleagues across QA’s network of training centres This is a dynamic role in a stunning, cutting-edge centre where no two days are the same! About You You’ll thrive in this role if you have experience in a customer-facing position—whether in an office, training centre, retail, or hospitality—and can bring: • Proficiency in MS Word, Excel, and Outlook • A proactive, can-do attitude • Creativity and fresh ideas • The ability to work independently and take initiative What We Offer • 27 days holiday + holiday buying scheme • Medicash plan, Gympass, Cycle to Work scheme • Employee Assistance Programme • 2 charity days per year • Inclusive culture: QA is proud to be a Disability Confident employer and ranked on The Inclusive Top 50 UK Employers List If this sounds like the role for you, apply today and one of our friendly recruitment team will be in touch. Want to learn more? Connect with Tim Heaney on LinkedIn—we’re always happy to help! QA is headquartered in London and New York. Learn more at QA.com #LifeatQA #QA #theresnoplacelikeqa #LI-onsite #hiring About Us What We Offer You • 27 days annual leave plus bank holidays • Competitive salary • Three full training days from a wide range of courses • Ongoing performance development • Two days off each year for charity work Wellbeing Matters: We’re committed to supporting your health and wellbeing with mindfulness sessions, fitness classes, and year-round wellbeing campaigns—plus access to QA’s approved listeners. Exciting Opportunities: Work with some of the biggest and most recognized brands in the industry! Equal Opportunities At QA, our mission is to help everyone find their place in the world. We celebrate the diversity that individuals bring and strive to create an inclusive environment where everyone can thrive. As an equal opportunity employer, we remain committed to ensuring that our workplace is a place for everyone. #LI-LS1