Tour Admin Associate

Singapore 4 days agoFull-time External
15.4k - 17k / mo
Pinnacle Travel Singapore is a well-established boutique travel agency, located at Peninsula Plaza and trusted since 1996 for delivering personalised travel experiences. We are looking for a Tour Admin Associate to support our sales and operations team in tour reservations, quotations preparation, group coordination and administrative tasks. This role suits someone who works efficiently, is detail-oriented, and enjoys supporting smooth tour operations in a stable,politic-free environment. Main Responsibilities: • * Assist sales team with tour reservations, quotation preparation and group listing • * Monitor booking deadlines, follow up on confirmations and check booking status • * Support updates to tour packages itineraries, flyers and related documentation • * Handle administrative tasks and provide backup support to customer service • * Perform ad-hoc duties as required Desired Attributes: • * Ability to work efficiently with high level of accuracy • * Positive attitude, attentive listening, detail-oriented • * Strong attendance and punctuality record Requirements: • * Fundamental outbound tour working experience • * Advance hands on in MS Word, Excel, Outlook & Power Point • * Able to communicate in Mandarin with suppliers and customers Office Working Hours: Monday to Friday : from 9:45am to 6:45pm Saturday : from 9:30am to 3:00pm with Alternate Saturday Off Monthly Salary: Entry Salary : S$ 2,800 to S$ 3,100 Confirmation Salary : Performance-based increment and rewards Benefits & Opportunities: • * Staff’s price for personal travel • * Paid invitational familiarization trip • * Group tour leading to overseas • * Professional growth & development • * Innovative work environment Our Company Culture: • * NO POLITICS – No inner circle, politic-free office culture • * GROWTH MINDSET – Positive thinking, open mind and heart • * BE HEEDFUL – Strongly encourage attentive listening • * INTEGRITY PRINCIPLES – Trust and transparent management • * CONTINUOUS IMPROVEMENT – Innovative and inspire to improve • * SELF-CARE – Take breaks, enjoy jokes and fun moments • * OWNER MENTALITY – Act and think like you own the business • * WORK SMART – Be curious, always ask why to learn more Why Join Pinnacle Travel? • * Work-life balance priority • * No use of your personal phone number for work • * No carrying office laptop home after work • * No disturbance during your leave and off days • * Politic-free and positive mindset working environment • * Extensive learning opportunity • * Performance-driven compensation • * Recognition and appreciation • * Contribution will be appreciated • * Paid leave fam trip opportunity • * Evening function dinner & networking • * One-boss reporting – the MD • * Non-family business organization • * Stable working environment with structured processes • * Clear role scope and supportive team culture keen to join our team and build your career with Pinnacle Travel? Apply Now! email your resume to hr@pinnacle-travel.com