Technical Lead, Automation

Application deadline: February 10, 2026 Join the EDC Team! At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade. Position: Technical Lead, Automation Employment Type: Permanent Compensation Details • Tech Lead 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive. Location: • Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 2 days per week. (subject to change) • This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Brossard, and Laval. • Relocation assistance is available for candidates who meet the eligibility criteria. About EDC At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth. Why Join EDC? • Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade. • Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays. • Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training. • Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed. • Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy. • Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs. Team Overview The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC: • Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation. • Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization. • Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade. • Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences. As EDC aims to be the leader in making Canada and the World better through trade, the Digital Platform Delivery & Architecture (DPDA) group in EDC plays a critical role in enabling the business to leverage technologies by providing an easy-to-use, secure and fit-for-purpose digital business platforms.  To position ourselves for success, the Digital Business Platforms group is seeking a highly skilled and visionary Automation Technical Lead to help spearhead the design, development, and implementation of scalable, high-performing automation solutions within our financial services ecosystem. The automation tool set currently includes UiPath, ServiceNow CSM & Automaton Centre, Power Apps, and Azure AI. This is a strategic leadership role where you will help define architectural direction, and drive digital transformation using the aforementioned Automation Platforms and cutting-edge DevOps practices. In this role, you’ll have the opportunity to design and build innovative Automation solutions that truly make a difference for our business and improve our operational efficiency. You’ll be working on impactful projects within the financial sector, using the latest technologies to foster growth and innovation. If you’re ready to take on exciting challenges and help us shape the future, we’d love to have you on board! What You Will Be Doing • Lead automation development projects, ensuring adherence to best practices, security, and compliance standards. • Architect and implement tailored UiPath, ServiceNow CSM, and Azure AI solutions that meet business needs and align with enterprise architecture. • Provide hands-on technical guidance and mentorship to developers, fostering collaboration and knowledge sharing. • Collaborate with cross-functional teams to deliver integrated, scalable automation solutions. • Advocate for DevOps practices and spearhead the setup of CI/CD pipelines using Azure DevOps and GitHub. • Stay current with emerging automation trends, technologies, and industry regulations to ensure solutions remain innovative and compliant. • Translate business needs into robust technical solutions and lead software design, development, and integration activities according to EDC standards. • Guide adoption of best practices in coding, documentation, testing, and overall software lifecycle management. • Communicate complex technical concepts effectively, influencing senior stakeholders and driving consensus. Additional Responsibilities (Platform & Governance Focus) • Run and calibrate the automation platform for optimal performance and alignment with business requirements. • Plan and coordinate technical releases, including upgrades, patches, and emergency fixes, while proactively managing risks and impacts. • Implement emerging technologies through secure PoCs/PoVs with guardrails, ensuring scalability and compliance. • Own technical incident response and participate in Root Cause Analysis to strengthen platform reliability. • Monitor vendor release notes and enterprise changes to anticipate impacts on production automations and plan mitigations. • Promote cost-effective platform usage by tracking license and infrastructure utilization and revoking unused licenses. • Lead technical design reviews and enforce quality gates to ensure solutions meet governance and operational standards. • Develop and maintain reusable libraries and components to accelerate delivery and reduce technical debt. • Enable and govern Citizen Developers by mentoring, supporting CoP sessions, and enforcing technical standards. • Collaborate with vendors to understand platform roadmaps and identify features that deliver business value. • Own Change Request (CR) deployments—conduct risk assessments, validate governance, and coordinate with Release Manager for production deployment. What We Are Looking For • Post-secondary degree in a related field such as Computer Science or Engineering. • Minimum 7 years of experience as a technical lead, working on Automation in an enterprise environment. • Extensive experience with Automation Platforms, UiPath & ServiceNow CSM. • Strong hands-on experience in Azure DevOps for automated deployments, pipeline configurations, and version control. • Strong knowledge of Git branching strategies, pull requests, and repository management. • Proven track record in leading development teams and successfully delivering enterprise-level Automation solutions. • Strong analytical and problem-solving skills with a deep understanding of financial services processes. What Will Make You Stand Out • Experience in ServiceNow CSM & Automation Centre, and/or Azure AI. • Understanding of banking, insurance, or financial regulations. • Familiarity with Agentic AI concepts and frameworks for intelligent automation. • Strong understanding of automation architecture and platform governance. • Bilingual in both official languages (English and French). Eligibility • Eligibility: EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements. The position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date. This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world. Apply today! Want to learn more about EDC? Check our website here https://www.edc.ca EDC's Commitment to Employment Equity Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves. We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community. Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC. EDC recognizes that disclosing the need for accommodations can be a personal matter. Please know that as an organization, we are committed to maintaining confidentiality and ensuring that any accommodations provided are tailored to support your needs. Our aim is to ensure you have a comfortable and positive experience throughout the recruitment process, so please do not hesitate to contact us directly for any accommodation requests at accessibility@edc.ca. We are here to support you every step of the way. Posting Date Jan 30, 2026, 4:49:52 AM Primary Location: Ontario-Ottawa Job Type Permanent Schedule Full-time