Location: New York
Start your adventure with Zip
Join Zip’s Engineering function and put your name to solving fascinating challenges at scale in an agile, test-driven development environment. If you value good domain-driven design and enjoy delivering quality work at pace, you’ll be a great fit with the squads responsible for building cloud-native software applications that serve millions of customers and process billions of dollars in payments.
We are seeking a seasoned leader with extensive senior leadership experience to spearhead our Infrastructure projects and mentor our engineering team. This role requires a deep understanding of Dev Ops and the ability to lead initiatives from inception to completion. Collaboration is key in our environment, so we need someone who excels in a team-oriented setting. As we aim to double our footprint this year, you will encounter complex challenges that demand innovative solutions and strategic insight.
If you are passionate about driving infrastructure excellence and nurturing talent within a dynamic team, we would love to hear from you.
Interesting problems you’ll get to solve Infrastructure & Scaling Roadmap
• Define and lead the multi-year roadmap for Infrastructure & Dev Ops, ensuring Zip’s platform scales efficiently with rapid growth.
• Drive the architectural vision for multi-region, active-active infrastructure to enhance global reliability and continuity.
Cross-Organizational Technical Leadership
• Partner with a broader group of senior technologists from Application Engineering, Security, Data, and Platform teams to shape system-wide patterns, integration strategies, and engineering best practices.
• Serve as a technical ambassador for Infrastructure, influencing design reviews, architectural forums, and cross-team initiatives.
Solution Architecture & Delivery
• Design advanced cloud, Kubernetes, and service mesh architectures that support Zip’s evolving transaction and event-driven ecosystems.
• Lead Dev Ops engineers in bringing designs to life through IaC, automation, tooling, and scalable operational practices.
Operational Excellence & Reliability
• Architect automated failover, self-healing systems, and metrics-driven deployment strategies to strengthen Zip’s high-availability posture.
• Continuously improve observability, incident response patterns, and operational automation across the stack.
Innovation & Continuous Improvement
• Champion best practices for IaC, CaC, CI/CD, and platform automation using tools like Terraform, Atlantis, ArgoCD, Git Hub Actions, and Azure Dev Ops.
• Evaluate emerging technologies—including AI-enhanced engineering tools—to increase team productivity and reduce cognitive load.
What you’ll bring to the team Leadership & Collaboration
• Experience operating as a technical leader, architect, or senior engineer responsible for guiding roadmaps, making strategic technical decisions, and influencing engineering direction.
• Strong communication skills with the ability to bring teams together, drive consensus, and mentor engineers at multiple levels.
Deep Technical Expertise
• 12-15 years in Infrastructure, Dev Ops, Platform Engineering, or Site Reliability Engineering roles.
• Advanced experience with Kubernetes, microservice architectures, and service mesh technologies.
• Expert-level experience building in Azure, including high-availability and multi-region patterns.
• Strong understanding of distributed systems, networking, routing, and modern cloud architecture.
Automation & Tooling
• Proficiency in IaC and CaC best practices using tools such as Terraform, CDK, Packer, and Atlantis.
• Hands-on experience with CI/CD systems (Azure Dev Ops, Git Hub Actions, or similar).
• Demonstrated ability to design scalable tooling and automation that accelerates developer workflows and reduces operational toil.
Mindset & Working Style
• A collaborative, “blameless,” continuous-learning approach to problem-solving.
• Comfortable working in an agile environment with fast iteration cycles.
• Willingness to participate in an on-call rotation as part of shared operational ownership.
• Experience using generative AI tools (ChatGPT, Cursor, Copilot, etc.) to enhance engineering workflows.
What you’ll get in return
Zip is a…
