Position: Tech Lead (BPM, Azure, GenAI)
Location: New York
Tech Lead (BPM, Azure, GenAI)
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by curiosity, entrepreneurial agility, and a desire to create lasting value for clients.
We are seeking an experienced and highly skilled Tech Lead to spearhead our development efforts within the Genpact iBPMs Cora Orchestration platform. In this leadership role, you will provide technical guidance, mentor a team, and oversee the development of complex, high‑impact business process workflow solutions.
Position R&R
• Lead the development, testing, and deployment of advanced automated workflows using the Genpact iBPMs Cora platform.
• Leverage modern Azure Services to implement Agentic solutions.
• Provide technical leadership, guidance, and mentorship to a team of Cora Developers, fostering a culture of technical excellence and continuous improvement.
• Collaborate closely with business analysts, product managers, and solution architects to define technical requirements, architectural patterns, and solutions for complex business processes.
• Ensure the implementation of robust error handling, logging, monitoring, and security mechanisms for all solutions.
• Conduct thorough code reviews, ensuring adherence to best practices, coding standards, and architectural guidelines across the team.
• Function as a primary point of contact for complex technical issues, providing expert troubleshooting and timely resolutions.
• Oversee the creation and maintenance of comprehensive technical documentation, design specifications, and process flows.
• Stay abreast of the latest features, capabilities, and best practices of the Genpact Cora platform, Microsoft Azure services, and related automation technologies.
• Contribute to the strategic planning and evolution of the Cora platform's usage within the organization, identifying opportunities for innovation and efficiency gains.
Required
• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field, or equivalent practical experience.
• Experience in managing technical teams through the implementation of complex workflow automation solutions using iBPMs platforms. Significant hands‑on experience is required.
• Solid understanding and experience with Microsoft Azure services, particularly those relevant to data extraction and content understanding (e.g., Azure Document Intelligence, Content Understanding, GenAI).
• Expert‑level analytical and critical thinking skills, with the ability to implement robust solutions for intricate business challenges.
• Deep proficiency in data manipulation, integration, and transformation concepts, including complex API integrations (REST, SOAP) and various data formats (JSON, XML).
• Excellent communication, presentation, and people skills, with the ability to articulate complex technical concepts to both technical and non‑technical stakeholders.
• Ability to lead projects, manage priorities, and deliver high‑quality solutions in a fast‑paced, agile environment.
Preferred
• 3-5 years of iBPMs and Azure services implementation experience.
• Strong understanding of agile development methodologies and Dev Ops practices.
• Understanding of GenAI to drive the integration of tools to enhance development efficiency, solution design, and team productivity.
• Experience in a regulated industry (e.g., finance, healthcare, manufacturing) where process automation and compliance are critical.
• Relevant certifications in Microsoft Azure and iBPMs technologies.
• Exposure to other object‑oriented programming languages like C#.Net and ASP.NET for advanced customizations.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.
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