Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
• *Job Summary**
Responsible for researching, designing, planning, developing and/or evaluating new, advanced technologies by translating customer requirements or strategic Comcast Technology Solutions is responsible for bringing Comcast technology to the world and the Network Syndication team is responsible for working with our internal development partners, and our external syndication partners to bring our Distributed Access Architecture (DAA) and DOCSIS platform to the market. The practice management team will focus on ensuring we are meeting partner business outcomes - capturing feature requests, managing the roadmap and tracking the platform success against defined metrics.
• *Core Responsibilities**
- Prioritize and curate the product roadmap with our syndication partners. Capture Customer Feature Requests from partners and generate Product Requirement Documents.
- Define and monitor product and execution metrics. Continuously optimize product performance and costs.
- Work with Solution Architects to define technical requirements. Provide commercial justification for enhancement requests.
- Communicate product features and updates to partners. Partner with Sales to influence product and service decisions.
- Development of product collateral materials such as pitch decks and service descriptions for use in new partner engagements and to support ongoing deployments
- Lead engagement with key internal stakeholders such as development and operations teams
- Monitor market trends for use in defining product roadmap beyond specific customer requirements
- Develop and maintain the partner product catalog. Monitor and manage product costs in collaboration with Finance Operations.
- Support account teams and legal as required in the creation of contract materials for the solution
- Own Product, service and feature communication to Customers
- Provide commercial justification for Customer Feature Requests and other enhancements.
- Conducts feasibility assessments, capability gap analysis (i.e., what is wanted vs. what is attainable).
- Work with Solution Architects and Product Management to define technical requirements.
- Influence Customers and internal Product/Engineering stakeholders on Product/Services decisions
- Develop Key Performance indicators and Success criteria for Products/Services offered and implement mechanisms to measure.
- Performs competitive analysis and conducts market research. Maintains updated view of key competitive changes to define product roadmap outside of specific customer requirements
- Development of materials (pitch decks, service descriptions for contracts, etc.) for use in new partner engagements and to support ongoing deployments (new features)
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• *Qualifications**
- Bachelor’s Degree in a related field
- 10+ years of relevant experience in managing product lines and/or solution architecture, ideally in the cable marketplace
- Ability to assess the marketplace and partner business requirements to translate those into actionable development requirements
- Successfully able to play the role of strategic advisor and expert with a deep knowledge of the cross-section of the partners’ business drivers
- Excellent communication and presentation skills with the ability to articulate technical requirements to a wide-ranging partner audience
- Experience with Agile methodologies for managing product requirements and backlog
- Proficiency in understanding development estimations, associated cost modeling and profit/loss understanding
- Experience with managing technical product lines, ideally in Access Network technologies, and feature prioritization
- Demonstrated ability to indirectly influence development organizations
- Proficiency with development of product materials suitable for use by external entities
- Previous experience in a technical role, such as software, network, or systems engineering in the areas of Distributed Access Architecture, HFC Access networks, DOCSIS technologies, digital transformation and automation is nice to have.
• *Employees at all levels are expecte